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No Picture/No Sound

After reading your response to my last question I called Philips. They instructed me on how to do a firmware upgrade. Well it solved the problem and now the led no longer blinks red 4 times. It stays green. I even had the tv working last night and went to bed a very happy man. I got up this morning and it turned on and the led is green. it even blinks when I use the remote but I have no picture and no sound. Any suggestions on this. Philips 42PF5321D/37. I may go looking for a new set TODAY.

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  • terrymcmanus Nov 12, 2008

    SAME PROBLEM

  • jayess60 Jan 19, 2009

    Same exact problem. The philips people have no clue.

  • jamierash77 Mar 14, 2009

    my picture died, and the light started blinking 4 times. I downloaded the firmware to my thumbdrive, turned the tv off, plugged in the thumb drive, turned the tv on (still no picture), the thumbdrive uploaded (i think as i could not see) The red light never came back, the green light stays on like usual. Only thing is, i still have no picture.... So weird! HELP, what can i do now?

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  • 52 Answers

Hello,
the 4 blink error I was assuming was a constant vs intermittent issue which is specific to ssb but based off the new information sounds like there was still an issue with the ssb as the firmware upgrade is specific also to ssb as microprocessor and eeprom are located on that board which stores that information. there is good probablility that the firmware was becoming corrupted with the intermittent issue and after the firmware upgrade must have become further corrupted and disabled the video and audio processing done on that board. it was logical to do the firmware upgrade though and no way to know that doing the upgrade would disable the set. hope this helps dan

Posted on Aug 15, 2008

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