Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

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When i plug my hard drive into the computer it doesnt get detected. i tried going to Device Manager but it just refreshes and refreshes and i cant do anything in there. When it didnt have the problem before and i plugged it in it played a sound, kinda like a ding or something. Now when i plug it in that same sound plays over and over and over until i unplug it. I dont need any of the files that are on it right now so if theres a way that i can format it or something please let me know. someone told me to go to the regedit and edit a file. i believe the file was WaitToKillServiceTimeOut and modify its value to 1000, 1500, or 2000 but nothing happened. its original value was 20000. thats all i have done. hope someone can help me

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Click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
make sure the lead/s that attach to this drive have a secure seating and are not bad/faulty the light on only tells that its getting power it might not be getting enough power you might test the lead/s or
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps

Posted on May 22, 2011

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Posted on Jan 02, 2017

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External hard drive not seen in my computer, disk manager and device manager


Can you see the lights or hear spinning. Try using the hd on a diff system also use a different USB cables.
You could also open up Device Manager -> click on View -> select Show hidden devices -> expand all the nodes by clicking on "+" symbol and if you find any greyed ones right click on them and select Uninstall -> restart the computer and try to connect your drive again.

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Driver HX-DU010EC


A USB hard drive is a portable external storage device that works just like a conventional hard drive.

The device is simply plugged into a USB port on your computer as you would connect a flash drive.


Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.


If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.


Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).

The USB device should be listed as "removable disk" once it is plugged into the computer.


If it is not listed among the available drives on your computer, proceed to the next step.

Ensure that the data cable is working properly.


Sometimes they become faulty due to overstretching age or heavy objects sitting on top of them.


Try another USB cable if you have one available.

Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


Plug the USB cable into another USB port and check to see if the device is detected.

If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.


Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."


For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."


Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."


If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.


Windows 7

First, please disconnect all USB devices and then perform the following steps:


Click "Start" button, type "devmgmt.msc" (without quotation marks) in the "Search" bar and press "Enter". Click "Continue" if necessary.



In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".



Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".



Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.


If the hard drive that has failed is the same one that you are trying to recover from might the reason that you are getting this error.


This could be an issue where the part of the hard drive you are trying to access is corrupt and not accessible which would explain the reason that it would let you access the other partition.


Now I have seen cases where Malware can break the link of a Hard Drive.

So let's try a couple of steps.


Let's go back in to "Disk Management"

Lets right click on the partition that you are not able to access and select "Change Drive Letter and Paths"



Now try selecting a new Drive Letter.

This will restore the path if it has been broken.


The external hard drive may have been detected but the device is not working properly.

If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.


Hope this helps

Nov 22, 2012 | Samsung G3 Station 1TB USB 2.0 Black...

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Not recognice by usb hard


A USB hard drive is a portable external storage device that works just like a conventional hard drive.

The device is simply plugged into a USB port on your computer as you would connect a flash drive.


Unlike a flash drive, however, a USB hard drive can store a much larger amount of data.


If your computer will not recognize your USB hard drive, you can try troubleshooting steps to resolve the problem.

Plug one end of the USB cable into the port on your hard drive and plug the other end into the USB port of your computer. Ensure that both ends of the cable are connected securely.


Open "My Computer" (Windows XP) or "Computer" (Windows Vista/7).

The USB device should be listed as "removable disk" once it is plugged into the computer.


If it is not listed among the available drives on your computer, proceed to the next step.

Ensure that the data cable is working properly.


Try another USB cable if you have one available.

Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


Plug the USB cable into another USB port and check to see if the device is detected.

If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


If the computer still fails to recognize the device, the external hard drive itself may be experiencing a hardware problem.


Check the status of the hard drive in the "Device Manager" window. Under Windows XP, right click "My Computer" and select "Device Manager."


For Windows Vista and Windows 7, click the "Windows" button in the lower left corner of the screen, then type "Computer Management" in the search bar and press "Enter."


Select "Device Manager" in the "Computer Management" window. In the Device Manager window, click the "+" sign that appears beside "Disk Drives."


If the external drive is not listed, click "Other Devices" in the Device Manager window and see if an "Unknown Device" appears.


The external hard drive may have been detected but the device is not working properly.

If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.


Hope this helps


Nov 07, 2012 | Computers & Internet

1 Answer

I unplugged my USB before it was finished ejecting, and now when i plug it in neither my mac nor my PC recognize it, as in in it doesn't light up or even register that it's plugged in at all. It's as...


There are several reason why your flash drive is not working. You can try this and see if it will work:
STEP 1 - Connect the Cruzer to the PC

If you receive a "USB Device Not Recognized" error on the computer, the flash drive is most likely failed. Additional troubleshooting is unlikely to correct the problem.
id10_not-detected.gif


STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
id107-1.gif

2. Click Device Manager on the left pane.
id10-2-3.gif

NOTE: The Cruzer might show up under several places under Device Manager such as:
1. Disk Drives
2. DVD/CD-ROM drives
3. Universal Serial Bus controls as USB Mass Storage.

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.
id10-2-note.gif


STEP 3 - Refresh the drivers
1. Right-click on the entry with the error mark, select Uninstall.
id10-2-4.gif

2. On the top menu, click Action then select Scan for hardware changes.
id10-3-2.gif


STEP 4 - Verify if the flash drive is detected
1. Double-click My Computer.
2. Look for the Cruzer under devices with removable storage.

Feb 15, 2011 | SanDisk 2GB Cruzer Micro SDCZ62048A10 Hard...

1 Answer

When I plug in the flash drive it lights up but doesn't show up as a drive in "my computer". If I start the device manager (which shows the cruzer device as a funtional drive), disable it and...


STEP 1 - Connect the Cruzer to the PC

If you receive a "USB Device Not Recognized" error on the computer, the flash drive is most likely failed. Additional troubleshooting is unlikely to correct the problem.
id10_not-detected.gif


STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
id107-1.gif

2. Click Device Manager on the left pane.
id10-2-3.gif

NOTE: The Cruzer might show up under several places under Device Manager such as:
1. Disk Drives
2. DVD/CD-ROM drives
3. Universal Serial Bus controls as USB Mass Storage.

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.
id10-2-note.gif


STEP 3 - Refresh the drivers
1. Right-click on the entry with the error mark, select Uninstall.
id10-2-4.gif

2. On the top menu, click Action then select Scan for hardware changes.
id10-3-2.gif


STEP 4 - Verify if the flash drive is detected
1. Double-click My Computer.
2. Look for the Cruzer under devices with removable storage.



SOLUTION 4 -
There might be a conflict in drive letters, see Resolving drive letter conflict.

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1 Answer

I plug in the drive but it doesnt get detected. the drive hums.


go check the device manger if the computer detects the drive or not.
then try the disk management if the space is partitioned or unallocated.
if it is unallocated allocate it.

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For that you need to uninstall all usb driver from device manager.
Right click on my computer icon then you see system property then go to hardware -> device manager then uninstall usb drivers 1 by 1 .
Then restart computer then all usb drivers are automatically installed.
Then connect your harddrive if still face same problem then connect your harddrive to another computer then check.
If another computer cant see your harddisk then your harddisk has hardware issue.
It need repairing .
If it is in warrenty take it to service shop they replaced it.

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Transcend 4gb pendrive not being detected in Win XP


Hi... Try this link. It may work. Iam busy a bit. So cant go thru ur problem thoroughly. If doesnt work, post back. http://www.usbman.com/Troubleshooter%20General.htm

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I had the same problem, all you have to do is first turn on the Mp3.Then go to settings. Then go down to USB mode. It will probably say, auto detect.But instead scroll down to MSC. If that doesn't work try MTP.

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2 Answers

Driver not detected - backup failed


I assume Seagate suggested you "reinstall" the drivers. If that's the case, you may still need to refresh your computer's device list to properly identify the drive.

If you're running Windows you may try opening "Device Manager" and uninstalling the device from the list, then "detect hardware changes". This may make your computer redetect the drive like it's a new device, but may not.

I suggest phoning Seagate back and ask to talk to a knowledgable tech, not the scripted phoners.

What operating system ARE you running anyways?

Mar 11, 2008 | Seagate FreeAgent Go 250 GB USB 2.0 Hard...

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