Question about Western Digital 320GB MyBook External USB 2.0 Hard Drive

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My wd external hard drive lits up when you plug it in a usb port but it doesnt read on the computer problems

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  • Master
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If your computer or laptop has a problem detecting a USBhard drive or a USB device, and another computer can detect it, then theproblem could be a RF interference problem. Try using an USB cable that is a shielded USB cable (ie. AnUSB cable that has a clear plastic covering and you can see a metallic weavewhich covers the wires) OR a USB cable that has a Ferrite core attached to theUSB cable (the ferrite core is a cylindrical object approximately 30mm long X15mm diameter and it is attached to the USB cable near the connector).

Posted on May 22, 2011

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  • Western Digital Master
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Click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
make sure the lead/s that attach to this drive have a secure seating and are not bad/faulty the light on only tells that its getting power it might not be getting enough power you might test the lead/s or
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps

Posted on May 22, 2011

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1 Answer

My WD Elements SE External drive does not have its driver recognized on boot, but does only after repluging its USB 2.0 connection. How do I get the driver recognized on boot? Why does replugging work


I guess it's some kind of a problem with the way your USB port works. I have an external WD too, connected to a USB 3.0 port and definitivly it's not detected at boot, just after windows startup as a USB device.
After some initial wondering about this problem, I decided no to worry more because I use external drive for data backup and if it is not detected by BIOS makes no difference.
It might be a problem of an outdated BIOS or the USB port's driver. In my case, boths, BIOS and USB 3.0 are rather old.
You can do some reading about issue if you do a ggogle search for issue

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Unable to connect my WD pass port to any computer MDL: WD1600XMS-00 SN WXE207612581 The blue light is on and lit but dont appear on the computer together with C Drive


If the blue light is lit, then it might be the USB cord. If you have a spare USB cord, try it and see if that works.
If could also be the USB port on the external drive enclosure. In which case, you may have to open the external enclosure and get a HDD dock or another external enclosure to access your drive.

Mar 15, 2011 | Computers & Internet

1 Answer

My western digital hard drive doesnt work. it lights up so the power is fine but it doesnt get reconised on the computer or media player. i hav alot of things on it and really need it working again......


The external storage device has several major components:

* USB cable

* external power-supply

* disk-drive inside the enclosure

* USB-to-disk-drive adapter inside the enclosure.

Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.

Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.

Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.

Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.

Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.

Note that W.D. has a "Customer Loyalty" program. Buy a new W.D. disk-drive through the W.D. web-site, at a significant discount.

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2 Answers

How can I turn my netork hard drive into a External hard drive


Network hard drive is also an external har drive but its shared over a network. If you want it to be used a external hard drive connected directly to you computer, read below.

Your WD drive should have a USB port on it. You need to plug the drive into your laptop directly to be used as a external hard drive.

Please rate if helpful.

Thanks

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2 Answers

My 1 tb WD hard drive isn't even being recognized


If the 1 tb is spinning up, which I assume it is, the new PC (assuming a Win 7 OS) should see it and mount a driver to be able to talk with it. I would double check all my connections at the drive and the PC, try different USB ports just in case one is dead.

Apr 11, 2010 | Western Digital My Book Essential 1TB...

1 Answer

WD 500gb external HD shuts down when plugged into USB port


Try a replacement USB cable first. If that does not fix the problem, then the USB to SATA adapter board is faulty, in that case you will need to take out the internal disk to replace the external enclosure.

see
YouTube - How To: Take Apart A Western Digital My Book Enclosure

If unit is under warranty see : WD Support > Warranty Services > End User > Warranty Policy.

Note any SATA external enclosure willl work wthe same with the internal WD HD.

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2 Answers

640 GB WD element hard drive has no power


Try it on a different USB port or on a different computer - is this hard drive powered via a mains cable ? If so is that plugged in and switched on as well ?
Also does the hard drive have an on off switch at the back or on it anywhere that needs turning on ?
Does this hard drive have a firewire port or another way of connecting to it ?

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1 Answer

Windows XP will not recognize my WD 250GB Harddrive


Just plug your USB HDD directly into your MBoard's USB port...

Feb 09, 2009 | Western Digital 250GB MyBook External USB...

1 Answer

My computor switches off the moment i plug in the wd passport.


Probably a power issue. Your new computer has less extra power capacity and the external drive is pulling from the USB port power.

What you need is a USB hub with an AC adapter that powers the hub and any devices that are connected to it from the external AC power adapter and NOT from the USB bus. In other words look for an external power adapter that plugs into the wall as well as into the USB port. Don't get a recharger for an iPOD as that will not do you any good. And don't get a hub that says "powered" or "external power" that does not have an AC power adapter because it is still sucking power off of the USB port.

Try shopping for a D-Link DUB-H4 High Speed USB 2.0 4-Port Hub. It is a good choice if you are not going to plug any USB 1.1 devices into it. Read the reviews for any device you choose.

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4 Answers

Wd 120gb External no longer recognised by my PC


hi there

have you tried looking at the device manager?
you can also try transfering it to different usb ports.

hope this helps

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