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I have a Denon dvd player adv-500 sd. The cds or dvds wont load properly and takes ages, wont open first time and today I got the word mechanical error come upon the display I palyed some music and after 2 minutes just stopped. HELP!!!

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  • terry8928 Aug 15, 2008

    That did not work

  • terry8928 Aug 15, 2008

    That solution did not work

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Mechanical error means that there is a problem with the mechanics that spin CD and move the lens pickup.
When this happens usually yo need to take the unit apart, inspect mechanics, test motor, eventually replace or disassemble faulty mechanics and assemble unit back.
This is a job that is better done by a technician at a repair shop.

A simple operation that you can do is unplugging power cord for two minutes, this sometimes reset the unit and temporarily clear the error.

At the end of owner manual you find a support phone number. Check also your guaranty terms.

Posted on Aug 15, 2008

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Just clean the lens in your dvd player ........

Posted on Aug 15, 2008

  • gopinath pasupathy Aug 15, 2008

    You should also try a hard reset..... Just make sure the power is totally removed for at least 30 minutes, then power
    it up again and see if it clears........Most likely the optical tracking has failed and the
    disc is not being read by the laser beam..... This is caused by either the laser diode
    going bad or the tracking system too far out of adjustment.....

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