Question about Microsoft Wireless IntelliMouse Explorer

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I lost the usb dongle for my mobile mouse 4000, can it be replaced? if so where can this happen?

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Unfortunately, Microsoft does not sell replacement adapters for this device. I contacted our company's direct representative a few weeks ago to replace my own, and they said they do not sell a replacement for this device dongle.

In the future, I'm going to stick with standard bluetooth devices. If your computer is not bluetooth enabled, you can buy a stand-alone dongle for it (even a micro version like for this mouse), and all bluetooth devices will work with it--not just keyboards and mice, but also bluetooth headsets/headphones, wireless speakers, and smartphones.

Posted on Mar 11, 2013

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Try going to microsoft help and support or microsoft replacement products. If you dig around enough in microsoft you'll find about anything. Also you can e-mail a tech, rep, or what ever they call them selves and get an answer in three or four days, if you're lucky. Also If you know anyone else that has the same mouse you can burn the software off their usb on to another, it don't have to be the little tiny thing . Get you a USB with a few MB on it and burn you a copy or two, DanGill

Posted on May 22, 2011

  • The USB dongle is not a flash drive with software on it; it's a wireless adapter which connects to the wireless mouse. Logitech has a nice feature called Unify, which allows any of their devices to work with any dongle, but no such luck with Microsoft products. After speaking with Microsoft representatives for a replacement for my own 4000, there was no solution but to buy a new mouse.

  • The USB dongle IS NOT a flash drive with software on it. It is a wireless adapter for the wireless mouse.

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