Question about Canon PowerShot Pro1 Digital Camera

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Zoom lens making a noise and sometimes causes error

My zoom lens is making a grinding noise and causing the camera to power off ocasionally.
Do you have replacement parts for the lens assembly?
Can this be repaired without replacing the complete lens assembly?
It sounds like something is getting caught in the drive mechanism.

Regards
John
northsid@bigpond.net.au

Posted by on

  • photoatelier Aug 20, 2008

    Hi, I have the same problem as you. My powershot makes a slight squeal on startup and shut down, and when zooming the lens.

  • Polmetec Dec 24, 2009

    me too and getting any advice is proving futile

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5 Suggested Answers

t00nz
  • 4738 Answers

SOURCE: Canon SD900

First off, see if Canon can help you. If not, the following blog outlines some repair options for a lens error. They won't work for all cases, but they're worth a try: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Posted on Dec 28, 2007

mcomijohns
  • 477 Answers

SOURCE: Canon g9 Camera was dropped. Now lens will open

Yes it is the lens is exspencive but it canbe replaced. cost on the lens is about 150.00 for parts and labor. could be more or less at other digital camera repair shops.

Posted on Jun 26, 2009

Kiln Man
  • 5 Answers

SOURCE: camera shuts off after E18 error code

You have most likely dropped the camera or banged it against something while the lens was out. This situation causes the brass pinion gear to shear teeth off the plastic ring gear on the Inner Lens Housing. It may also cause the guide pins to jump their track. If this is the case the repair bill usually exceeds the value of the camera and you are probably better off selling it for parts on eBay and getting a new higher resolution camera.

Posted on Jan 01, 2010

  • 11967 Answers

SOURCE: Clicking noise when PowerShot S3 lens extends and retracts

Save this for the future if and when a "lens error" appears: Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Jul 10, 2010

  • 2 Answers

SOURCE: Lens error

Powershot S3 IS: lens error message, lens juddering on startup but not coming out. Tried all tricks on internet without success, so decided to dismantle camera. Localised fault to optical position encoder on first transfer gear of the ultrasonic motor which controls lens position. Sensor was misaligned and/or dirty, so the camera could not detect motor rotation. Removed sensor, cleaned it, glued back in position with cyanoacrylate glue. Reassembled camera (only one internal bolt left over - not bad!) Working 100% again.

Posted on Jul 29, 2010

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Camera shuts off after E18 error code


You have most likely dropped the camera or banged it against something while the lens was out. This situation causes the brass pinion gear to shear teeth off the plastic ring gear on the Inner Lens Housing. It may also cause the guide pins to jump their track. If this is the case the repair bill usually exceeds the value of the camera and you are probably better off selling it for parts on eBay and getting a new higher resolution camera.

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Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

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Switch camera on, when zoom extends, but before it closes down due to zoom error, gently but firmly push lens back in. Drop batteries for camera to reset itself. Repeat, if necessary.

My camera now operates fully and when the lens extends it now no longer makes the slight grinding noise.

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Unscrew 6 small screws around the lens casing and remove the casing (two layers ((rings)). Jiggle the inner most lens casing while you turn power on. The lens moving (i.e., auto focus) mechanism becomes unstuck. Voila.
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