Question about RCA DRC8335

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More problems yet?

We just got our replacement yesterday....darn it...the same model. I am wondering if you are having problems with your new unit.... Please advise me at conniehull@sbcglobal.net

Thanks.......

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I am waiting on my 4th one each time the wait is longer . Yes I am interested in a class action law suit.
ssaammss@aol.com

Posted on Oct 31, 2008

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I agree! They need to pay for the shipping also and get rid of that model! RCA told me that it was being recalled, so why would they send out the same model? Walmart quit selling it (I bought it less than a year ago).

Posted on Oct 23, 2008

I totally agree with you. It is one thing to be taken care of with a new unit AND new model and quite another to get the very same thing. I have read several posts that others are having the very same problems with the replacement unit. I also asked for reimbursement of the shipping to get the first piece of junk back to them and received nothing.....while it looks like others were send a shipping label for free shipping. I am NOT a happy RCA customer.... Wasn't that RCA of Mexica???

Posted on Oct 14, 2008

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I would like to do something to get the attention of Tomson, like a law suit, they have no regard for their customers or their products, all they want is your money.

Posted on Oct 14, 2008

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2 Answers

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Thanks for the information. We sent in our unit and just got a new one back yesterday. Of course the very same model....asked for something else based on so many complaints with this one.

Are you saying that it could be a fire hazard? I am a little afraid to try this new unit, if that is the case. Do you feel a new circuit board would be available? Are you planning on just replacing the board yourself? If it is a fire hazard then perhaps RCA should have a re-call on this unit. Have you informed them about the problem you found? Not really your job to do so, but I am wondering if you did notify them if you got a reply.

Thanks again for your help..... I will keep your email address.

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I am not able to upload pdf which I have created. Pl. contact me via email to get pdf file
viki_3578@yahoo.com

Regards,
viki_3578

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