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My Hewlett Packard OfficeJet 500 was faxed a 45 page document, which I accepted (by activating the "Auto Answer" button) and printed. Then, while I was briefly out of the room, a second copy of the same document was sent to the printer. The only way I've been able to prevent the printer from copying the entire document all over again is by turning the printer off. IS THERE A WAY TO REMOVE THE DOCUMENT WITHOUT HAVING TO PRINT IT AGAIN??? Thank you.

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I went back to Control Panel, and, following a hunch, found my way to discovering that the printer had somehow gone into "Pause" mode. I then simply clicked on the word, "Pause" and it converted to "Active."

Posted on Aug 15, 2008

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