Question about Rosetta Stone Computers & Internet

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I am getting a Rosetta Stone error msg 4112 on my MacBook Pro for Spanish Version 3, v3.3.7A. All the fixes I have found are for Windows. Is there on for the Mac version?

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  • kdalen May 24, 2011

    I tried uninstalling and reinstalling it first thing, and yes, my OS is up to date. I went ahead a bought the V4 version update though and that has worked well. I also called the Rosetta Stone tech support, and they said they hadn't had many issues with that error report. I do worry though that it will resurface and mess up my Version 4 update.

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  • 4,472 Answers

Hi,
First have you tried uninstalling it and reinstalling it and see if that helps the issue at all? Also is your OS up to date? Once I have more information I can assist you further.
Thank you,
Lee

Posted on May 22, 2011

  • 1 more comment 
  • Lee A.
    Lee A. May 24, 2011

    So you updated Rosetta and it's working ok now? Most likely it won't resurface as that is what updates do is fix issues. If you have any other questions let me know.
    Thanks,
    Lee

  • Lee A.
    Lee A. May 29, 2011

    If you have the time please take a moment to accept/rate my solution.
    Thank you,
    Lee

  • Kimberly Ireland
    Kimberly Ireland Dec 29, 2014

    I'm having the same problem. The company is of no help. I've uninstalled, restarted, etc. until I'm blue in the face, nothing is working. Everything is up to date and should be working.

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Create a security exception. 1. In ESET NOD32 (Smart Security 5), click Setup.
2. On the Setup screen, click Enter advanced setup... (bottom of screen).
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I trying to load Version 3 spanish (latin) and I keep getting an error 2123. How do I fix this?


Glad to HELP YOU!

Hi! The problem it was generated by the ANTIVIRUS because it doesn't recognize the application.
You can fix it like this:
# open ANTIVIRUS > SETTINGS > EXPERT MODE (if have) or ADVANCED SETTINGS
# go on EXCLUSIONS and choose ADD or the + sign (I don't know what antivirus do you have installed on your machine, if it is a Windows or a Mac...)
# once the BROWSING BAR is on (to choose the EXCLUSION) go
C:\Program Files\Rosetta Stone\Rosetta Stone Version 3
and choose
RosettaStoneVersion3 file
# hit OPEN > OK.

You're done!

GOOD LUCK!

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Try my steps:-
1.If you know removing installed programs from MAC, then please remove this application named-Rosetta Stone.
2. Now, remove all the cables & wires if your hardware audio device & turn off your computer.
3. Reconnect all the cables & wires & start your computer.
4. This time, reinstall the audio driver.

If this doesn't work, then you may try these ones:-
METHOD 1: Perform Step 1 to 3 again & install a different audio driver instead of Rosetta Stone.

METHOD 2: (This is only if METHOD 1 is also not working) Try your mic in any other MAC by installing Rosetta Stone in that system.

Note: You may search for a different audio driver at http://www.download.cnet.com/. Here search in mac column.
For any more support or any questions in future, you are the most welcome to contact me at abmakm@yahoo.com.

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