Question about Microsoft Wireless Entertainment Desktop 7000 Keyboard Mouse (69Z00015)

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Hi I have a Microsoft wireless mouse 5000 model - 1387 and wireless keyboard 3000 v2 model - 1379 combo and i need to get a replacement receiver , I bought a microsoft receiver v2 model 1051 from ebay but it doesnt seem to work for either , can i buy one from microsoft directly or could you tell where to get one , im having trouble finding one on the microsoft website

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Hi,

Welcome to Fixya. Basically receivers are bundled with the mouse they have specific model of recievers. What i can suggest is you contact 1-877-696-7786 (Microsoft Store)f or a compatible model of nano reciever that will work witht the mouse and keyboard that you have so that you will not waste money on buying a reciever that will not work with your KBM.

Thanks for using Fixya.

Posted on May 22, 2011

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Posted on Jan 02, 2017

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Hello, Welcome to fixya.com

Sorry to hear that your do not have a matching receiver for this set.
The type of transmitter in this set is not compatible with just any actually its programed just for that keyboard mouse combo, However have you tried ebay.com?

See the transmitter in this unit is not like any remote control type of thing so what your thinking of will not work. You could call microsoft with a part number of ther set and see if they could get you a replacement but there is no gaurentee's.


Thanks,

Rulds2008

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Hi,
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It is avail at following microsoft's site


Just go to the site and selcet desired hardware(Mouse or keyboard)
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