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My watch stopped. Thought it needed a battery so I bought one, replaced it and it still doesn't work?

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I have a FOSSIL mens wristwatch model # AM3423. I recently had a watch repair person replace the battery. Battery type and charge confirmed. I received the watch used as a gift from a relative who was...


Quartz watches stop working most often for one of three reasons: (1) dead battery; (2) dirt in the gears blocking the train; and (3) a bad crystal. This is the order in which I typically troubleshoot watches.

If the watch isn't working after you change the battery, first check to see that the stem is fully pushed in. A watch movement can shift just enough inside the case that a stem sometimes looks pushed in, but isn't quite in far enough to re-engage the movement. Pull out and push in the stem a few times to see if that changes anything.

Next, assuming that the battery is indeed fine, look closely at the second hand. Is it moving at all, even a tiny bit? Hold the watch up to your ear. Is there any kind of "chunk" sound about once every second? If you can answer "yes" to either of these questions, a speck of dirt has gotten into the movement and is preventing the gears from moving freely. It doesn't take more than a a big spec of dust to cause this. Sometimes, advancing the time will move the gears enough to cause the dirt to fall out. Some watch repair places also have a special machine that spins the hands rapidly to blow out or compact any dirt in the train. It's usually not economically rational to have the movement professionally cleaned beyond this point.

Finally, if you don't hear anything coming from your watch, the battery is good, and the setting stem is pushed firmly and completely into the watch movement, you may have a bad quartz timing crystal. It does happen, and when it does, the only repair is to replace the entire watch movement. Sometimes, that's affordable; sometimes, it just doesn't make sense.

Good luck!

Sep 20, 2012 | Fossil AM3424 Wrist Watch

1 Answer

L have Anne Klein watch and it stopped working, took it to the repair shop and changed the battery and the repairer told me it uses battery no. 317, it didn't stay long before it stopped working...


look for another watch service center, or bring it to the authorized distributor of your anne klein watch. they have what you are looking for. i hope this will helped you.

Sep 05, 2011 | Watches

1 Answer

I have a Duo 1025 for women. The watch doesn't seem to detect the chest strap transmitter. It was working alright when I bought it and tried using it a few times. But now the watch is not giving a...


Make sure the battery is placed underneath the small copper clip (positive lead) inside, else the circuit isn't complete. It's pretty easy to clothes the battery casing with it above the lead and not even notice it.

Jul 26, 2011 | Sportline 1025 Duo Heart Rate Monitor...

1 Answer

The new Wenger that I received as a gift doesn't work. I have tried everything in the solution manual. What should I do?


the battery of your watch had be replaced by new one. even if it's new but it probably sat from it's showcases for a long time, before it had purchase. bring it to the watch service center for battery replacement. i hope i had been helped you.

Jul 24, 2011 | Swiss Army Wenger 75128 Wrist Watch

1 Answer

Just had a new battery installed in a fila wind master watch. the hr, min and sec hands are spinning and it goes through the start cycle. not able to stop this. also need instructions on how to set time....


Hi, According to your problem first make sure that the battery that you have changed is OK, or try another battery. Your watch need a factory reset. If normal factory reseting doesn't solve your problem then you have to repair the machine.

Jun 29, 2011 | Fila Watches

1 Answer

Second hand keeps stopping


You should really provide more information such as brand/model number but that's an indication of a need for battery replacement for a quartz watch. If that doesn't work, post your question again with more specific information.

Jun 20, 2011 | Watches

1 Answer

We bought the Fossil Brown rectangle watch model FS4284, it stopped working so thought it was the battery. we replaced the battery and then 2 months later it's not working again, faulty battery or is...


  • Change the battery. If your watch stops ticking, chances are the watch is not broken and the battery simply needs to be replaced. You can purchase a watch battery at your local department store or drugstore. Use the screwdriver to pry the back off the watch and place the new battery in the same place where the old one fit.
  • Step 2 If your watch is still not working, determine the problem. If you can hear the watch ticking but the hands are not moving, there may be a gear stuck inside. If only one of the hands does not move, the hand itself could be broken. Once you determine the problem, you can see whether it makes more sense to purchase a new watch or get the old one fixed.
  • Step 3 Check your watch warranty. If your Fossil watch came with a warranty that is not yet expired, Fossil will fix your watch if you send it to the company and pay for shipping and handling. See the "Resources" section below to fill out the Watch Repair Form provided by Fossil.com. If your watch strap is broken, however, Fossil will charge you a fee as broken straps are not covered in the warranty.
  • Step 4 Check a competing local watch repair store. There are watch repair stores located all over the United States that will repair a Fossil watch if your watch is no longer under warranty or if you do not want to pay the shipping and handling to send the watch to Fossil's watch repair department. Although the watch repair store may not have the exact strap you are looking for, it may offer a replacement strap that is similar to the one that originally came with your watch.
  • Step 5 Return the watch to the store where you bought it. If you purchased a Fossil watch that was broken when you purchased it or broke recently after you brought it home, you may be able to return the watch for a refund or store credit. Check with the store's policy before purchasing the watch if you are concerned about returns.
  • Aug 10, 2010 | Fossil Brown Ip Brown Rectangle Ip FS4284...

    1 Answer

    Watch going in reverse


    There is no difference in watch batteries as they are produced by the certain standards. That means you have replaced the right battery.
    The simplest solution would be re-replacing the battery. Just take the battery out and leave the watch without battery for 5 minutes, then put the battery back. Make sure the battery is fitted the right way (the + side usually facing up).
    If this doesn;t help - let me know.

    Rate, please.

    Mar 23, 2009 | Watches

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