Question about Canon Pixma MP500 All-In-One InkJet Printer

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Incomplete Scanning I'm trying to scan an 8.5 x 11 sheet of music as a pdf. The first page scanned just fine. The second page scans only 3 inches in the middle of the page. It's being cropped for some reason. Any ideas on how to fix it? Thanks

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  • Anonymous Sep 02, 2008

    ahhhh! same problem scanning music. first sheet is fine, second scans a couple inches of the top and a couple from the bottom, creating two pdf's..

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No, your paper hasn't slipped. This is an unresolved bug in the MP500 where it does not detect the size of what you are scanning. Luckily, this appears to only be a problem when attempting to scan from the machine itself. If you use the MPNavigator Software and MANUALLY choose the size of the document you are scanning, it should work. This caused me HOURS of frustration before I found the solution. Good luck to you!

Posted on Sep 02, 2008

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The paper may have slipped of the scanning area

Posted on Aug 26, 2008

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I MAKE A COPY AND I GET MY COPY BUT I ALSO GET A BLANK SHEET.


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Not scanning full page


You omitted some details which might help diagnose the problem. For example, are you using the document feeder or the flatbed? Anyway, I'll take a guess here.

Check your paper size setting and make sure it matches the sheet you are scanning. (Letter, A4, Legal, etc.)

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Scanning multiple pages


hi,

For you to be able to scan multiple pages using the .pdf and save it in one file, here are the steps that i want you to follow.

SOLUTION I.

1. Open the Solution Center.
2. Click on Settings, then go to scan settings.
3. Click on Scan preferences.
4. Make sure that the "Prompt for additional scans from glass/TMA has a checkmark. then click OKAY.

SOLUTION II.
1. Solution Center is open, click on Scan documents.
2. Scan document settings is open, choose SCAN TO: .pdf and file type is .pdf
3. Click on SCAN below. It will start scanning, and just click on ACCEPT everytime it gives preview on each document.

Thank you.

adonscott

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