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I dropped my camera now the lens won't shut. Help me

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Posted on May 22, 2011

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If i on the camera the lens won't work properly and message that turn off the camera and turn on again


Hi there:
If the camera has recently been dropped it may have lens damage that is preventing it from powering up. There are a number of ways with which a lens error can be caused. Particulates might have managed to get into the mechanical bits that allow the lens to retract, a purely physical interference with the lens mechanism. If the camera was dropped, especially while the lens was extended, there's a pretty good chance something might have been knocked loose, such as the guide pins upon which the lens withdraws and retracts.


Additional details could find in this article link: fixing-lens-error-on-digital-camera.html

Hope this helps; also keep in mind that your feedback is important and I`ll appreciate your time and consideration if you leave some testimonial comment about this answer.

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Aug 22, 2012 | Sony Cyber-shot DSC-W170 Digital Camera

1 Answer

Camera lens won't shut


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error" (older Canons), "ACCESS" error (Sony), "Zoom Error" (Fuji), "Lens Obstructed" (Kodak), "lens error, restart camera" or just "lens error" (nearly all camera makers lately use this variation). Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

Jul 28, 2012 | Samsung Digimax S500 Digital Camera

1 Answer

I have a sony cybershot dsc w120 camera and it turns on and maybe lets me take 1 or 2 pictures before shutting off (sometimes with the lens still out). It hasn't been dropped or exposed to water, so I


Things to check first for a camera that won't turn on, or works intermittently are the battery contact points, ensuring that they're clean, and making good contact with the battery. Troubleshooting tips on other things that need to be checked may be seen here. These tips won't work for every case, but they're worth a try.

Nov 23, 2011 | Sony Cyber-shot DSC-W120 Digital Camera

1 Answer

Lens error for coolpix l3. The lens won't retract and the camera won't work. took batteries out and put new ones in. nothing is working. is there a way to reset the camera?


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...
Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them.

Sep 29, 2011 | Nikon COOLPIX L3 Digital Camera

1 Answer

Some stupid person has dropped and then kicked my brand new Samsung camera and now it won't turn on and the lens is stuck out :( When I try to turn it on it makes a weird beep and won't turn on and...


You should try to get that stupid person to buy you a new camera if the following doesn't help. Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Here are some troubleshooting steps that you can try that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them.

Jul 09, 2011 | Samsung Digimax S730 Digital Camera

1 Answer

LENS OPENING BUT NOT SHUTTING


Hi,

Its seems lens got stuck in the barrel due to external shock caused, Try out following steps-

  • If motor is running but lens won't retract sometimes lens would slip off with the gear or break off a tooth in the gear when it gets dropped. Try to gently move the lens barrel around with the finger and see if it is moving, but if tooth or gear is broken lens will move once's or twice then it will stuck again.
  • You can gently bump the camera to try to free the focusing ring.
  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.


Else contact Olympus, your camera need to be disassembled to get at the focusing ring at Service Center .

I hope this will solve your problem

Thanks..!!

Jul 04, 2011 | Olympus Mju 725 SW Digital Camera

1 Answer

When camera is turned on the lens won't open, message comes up lens error will shut down automatically


Was the unit dropped or were any liquids messed onto the lens assembly previously ?
If dropped (particularly if the lens was open) the lens drive mechanism might well have suffered damage.
If liquids, particularly ones containing sugar, were accidently messed onto the lens assembly, then the sugar becomes sticky as the liquid dries, effectively glueing the mechanism in place.

Jun 11, 2011 | Canon Cameras

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