Question about Arris SBG1000 Wireless Cable Modem Gateway Router (493989-001-00)

1 Answer

Connectivity issues with the SBG1000

I am experiencing frequent disconnects with the wireless and wired access with the SBG1000 and i am not sure whether this is hardware or firmware related, i am having the same issues with any machine i try to use with the SBG1000

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  • rmsarma Aug 15, 2008

    Any suggestions on where to get it. I have not updated it but unsure what ver. is there on in it. any pointers to chk the version will help and appreciate your feedback

  • rmsarma Sep 15, 2008

    Sad there is no firmware update for the SBG1000 and i am not sure why someone would decrement version nos for more recent products the SBG1000 is obsolete and the SBG900 is the most recent, i called and spoke with a motorola support and they sent me the same link, and they told me that there was nothing that i can do.

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I think its firmware did you update that

Posted on Aug 15, 2008

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Intermittent Connectivity:

NOTE: Before following the steps in this article, check if your wireless computers have stable connection when connected to other wireless networks (hotspots).

This article assumes that all wireless computers are experiencing intermittent wireless connection with the Linksys router.

Frequent wireless disconnection can be caused by different factors such as:

  1. Wireless interference within the network.
  2. Wireless settings of the Linksys router are still set to default.
  3. Firmware is corrupted.

Reducing Wireless Interference

If you are experiencing frequent disconnection from the wireless network, it helps if you check the following factors, all of which can greatly affect your wireless signals:

your cordless telephone system (or even your neighbors'), or other nearby equipment. Try to change your router's channel to 1 or 11 (the default channel is 6) and restart the wireless computers.

Physical obstructions: Your router or wireless computers may be losing connectivity because of physical obstacles such as walls and floors. Try to move the equipment to different locations to find a better link.


  • Placement of the router: Linksys suggests that you place your router as high off the ground as possible. When placing the router in a high location, leave a distance of two feet between the router antenna tips, ceiling, and wall. If your signal passes through multiple floors, place the router on the upper-most floor, and high up in the room.
  • Surroundings: Keep the router away from large metal objects, bodies of water (fish tanks, bathrooms), and any electrical equipment including television sets, microwaves, radios, etc.
Customizing Wireless Settings of the Router
Having default wireless settings on the Linksys router may cause conflict with other Linksys routers within your network range. Linksys suggests changing the SSID (network name) and the Wireless Channel of your router. Also, if it is possible, enable the Wireless Security of your router.
To change the router's SSID or the wireless network's name, To change the router's channel, To enable the wireless security on the router, Log ionto your router, 192.168.1.1

NOTE: If the wireless connection remains unstable after performing the steps above, upgrade the router's firmware on Linksys

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This mentions Linksys, but it relates to all routers

Intermittent Connectivity:
NOTE: Before following the steps in this article, check if your wireless computers have stable connection when connected to other wireless networks (hotspots).
This article assumes that all wireless computers are experiencing intermittent wireless connection with the Linksys router.
Frequent wireless disconnection can be caused by different factors such as:
  1. Wireless interference within the network.
  2. Wireless settings of the Linksys router are still set to default.
  3. Firmware is corrupted.
Reducing Wireless Interference
If you are experiencing frequent disconnection from the wireless network, it helps if you check the following factors, all of which can greatly affect your wireless signals:
your cordless telephone system (or even your neighbors’), or other nearby equipment. Try to change your router’s channel to 1 or 11 (the default channel is 6) and restart the wireless computers.
Physical obstructions: Your router or wireless computers may be losing connectivity because of physical obstacles such as walls and floors. Try to move the equipment to different locations to find a better link.

  • Placement of the router: Linksys suggests that you place your router as high off the ground as possible. When placing the router in a high location, leave a distance of two feet between the router antenna tips, ceiling, and wall. If your signal passes through multiple floors, place the router on the upper-most floor, and high up in the room.
  • Surroundings: Keep the router away from large metal objects, bodies of water (fish tanks, bathrooms), and any electrical equipment including television sets, microwaves, radios, etc.

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Intermittent Connectivity:
NOTE: Before following the steps in this article, check if your wireless computers have stable connection when connected to other wireless networks (hotspots).
This article assumes that all wireless computers are experiencing intermittent wireless connection with the Netgear router.
Frequent wireless disconnection can be caused by different factors such as:
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  2. Wireless settings of the Netgear router are still set to default.
  3. Firmware is corrupted.
Reducing Wireless Interference
If you are experiencing frequent disconnection from the wireless network, it helps if you check the following factors, all of which can greatly affect your wireless signals:
your cordless telephone system (or even your neighbors’), or other nearby equipment. Try to change your router’s channel to 1 or 11 (the default channel is 6) and restart the wireless computers.
Physical obstructions: Your router or wireless computers may be losing connectivity because of physical obstacles such as walls and floors. Try to move the equipment to different locations to find a better link.

  • Placement of the router:Netgear suggests that you place your router as high off the ground as possible. When placing the router in a high location, leave a distance of two feet between the router antenna tips, ceiling, and wall. If your signal passes through multiple floors, place the router on the upper-most floor, and high up in the room.
  • Surroundings: Keep the router away from large metal objects, bodies of water (fish tanks, bathrooms), and any electrical equipment including television sets, microwaves, radios, etc.
Customizing Wireless Settings of the Router:
Having default wireless settings on the Netgear router may cause conflict with other Netgear routers within your network range.Netgear suggests changing the SSID (network name) and the Wireless Channel of your router. Also, if it is possible, enable the Wireless Security of your router.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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Intermittent Connectivity:
NOTE: Before following the steps in this article, check if your wireless computers have stable connection when connected to other wireless networks (hotspots).
This article assumes that all wireless computers are experiencing intermittent wireless connection with the router.
Frequent wireless disconnection can be caused by different factors such as:
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  3. Firmware is corrupted.
Reducing Wireless Interference
If you are experiencing frequent disconnection from the wireless network, it helps if you check the following factors, all of which can greatly affect your wireless signals:
your cordless telephone system (or even your neighbors’), or other nearby equipment. Try to change your router’s channel to 1 or 11 (the default channel is 6) and restart the wireless computers.
Physical obstructions: Your router or wireless computers may be losing connectivity because of physical obstacles such as walls and floors. Try to move the equipment to different locations to find a better link.

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Customizing Wireless Settings of the Router
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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Intermittent Connectivity:
NOTE: Before following the steps in this article, check if your wireless computers have stable connection when connected to other wireless networks (hotspots).
This article assumes that all wireless computers are experiencing intermittent wireless connection with the router.
Frequent wireless disconnection can be caused by different factors such as:
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  2. Wireless settings of the router are still set to default.
  3. Firmware is corrupted.
Reducing Wireless Interference
If you are experiencing frequent disconnection from the wireless network, it helps if you check the following factors, all of which can greatly affect your wireless signals:
your cordless telephone system (or even your neighbors’), or other nearby equipment. Try to change your router’s channel to 1 or 11 (the default channel is 6) and restart the wireless computers.
Physical obstructions: Your router or wireless computers may be losing connectivity because of physical obstacles such as walls and floors. Try to move the equipment to different locations to find a better link.

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Customizing Wireless Settings of the Router
Having default wireless settings on the router may cause conflict with other routers within your network range. Mfg.suggest changing the SSID (network name) and the Wireless Channel of your router. Also, if it is possible, enable the Wireless Security of your router.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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Intermittent Connectivity:
NOTE: Before following the steps in this article, check if your wireless computers have stable connection when connected to other wireless networks (hotspots).
This article assumes that all wireless computers are experiencing intermittent wireless connection with the router.
Frequent wireless disconnection can be caused by different factors such as:
  1. Wireless interference within the network.
  2. Wireless settings of the router are still set to default.
  3. Firmware is corrupted.
Reducing Wireless Interference
If you are experiencing frequent disconnection from the wireless network, it helps if you check the following factors, all of which can greatly affect your wireless signals:
your cordless telephone system (or even your neighbors’), or other nearby equipment. Try to change your router’s channel to 1 or 11 (the default channel is 6) and restart the wireless computers.
Physical obstructions: Your router or wireless computers may be losing connectivity because of physical obstacles such as walls and floors. Try to move the equipment to different locations to find a better link.

  • Placement of the router:Mfg. suggests that you place your router as high off the ground as possible. When placing the router in a high location, leave a distance of two feet between the router antenna tips, ceiling, and wall. If your signal passes through multiple floors, place the router on the upper-most floor, and high up in the room.
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Customizing Wireless Settings of the Router
Having default wireless settings on the router may cause conflict with other routers within your network range.
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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1 Answer

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Intermittent Connectivity:
NOTE: Before following the steps in this article, check if your wireless computers have stable connection when connected to other wireless networks (hotspots).
This article assumes that all wireless computers are experiencing intermittent wireless connection with the router.
Frequent wireless disconnection can be caused by different factors such as:
  1. Wireless interference within the network.
  2. Wireless settings of the router are still set to default.
  3. Firmware is corrupted.
Reducing Wireless Interference
If you are experiencing frequent disconnection from the wireless network, it helps if you check the following factors, all of which can greatly affect your wireless signals:
your cordless telephone system (or even your neighbors’), or other nearby equipment. Try to change your router’s channel to 1 or 11 (the default channel is 6) and restart the wireless computers.
Physical obstructions: Your router or wireless computers may be losing connectivity because of physical obstacles such as walls and floors. Try to move the equipment to different locations to find a better link.

  • Placement of the router: place your router as high off the ground as possible. When placing the router in a high location, leave a distance of two feet between the router antenna tips, ceiling, and wall. If your signal passes through multiple floors, place the router on the upper-most floor, and high up in the room.
  • Surroundings: Keep the router away from large metal objects, bodies of water (fish tanks, bathrooms), and any electrical equipment including television sets, microwaves, radios, etc.
Locate and download the User manual from ZyXEL site:
http://www.zyxel.com/web/support_download_list.php?indexflag=20040906173729&ModelIndexflags=0,420041221102511,420041221102520,420050117110858,420050117110916,420050117110934,420050831093216,420050831095441,420060420160946,420060420161739,420060816160116

Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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Intermittent Connectivity:
NOTE:
Before following the steps in this article, check if your wireless computers have stable connection when connected to other wireless networks (hotspots).
This article assumes that all wireless computers are experiencing intermittent wireless connection with the Linksys router.
Frequent wireless disconnection can be caused by different factors such as:

  1. Wireless interference within the network.
  2. Wireless settings of the Linksys router are still set to default.
  3. Firmware is corrupted.
Reducing Wireless Interference
If you are experiencing frequent disconnection from the wireless network, it helps if you check the following factors, all of which can greatly affect your wireless signals:
your cordless telephone system (or even your neighbors’), or other nearby equipment. Try to change your router’s channel to 1 or 11 (the default channel is 6) and restart the wireless computers.
Physical obstructions: Your router or wireless computers may be losing connectivity because of physical obstacles such as walls and floors. Try to move the equipment to different locations to find a better link.

Placement of the router: Linksys suggests that you place your router as high off the ground as possible. When placing the router in a high location, leave a distance of two feet between the router antenna tips, ceiling, and wall. If your signal passes through multiple floors, place the router on the upper-most floor and high up in the room.
  • Surroundings: Keep the router away from large metal objects, bodies of water (fish tanks, bathrooms), and any electrical equipment including television sets, microwaves, radios, etc.
Customizing Wireless Settings of the Router
Having default wireless settings on the Linksys router may cause conflict with other Linksys routers within your network range. Linksys suggests changing the SSID (network name) and the Wireless Channel of your router. Also, if it is possible, enable the Wireless Security of your router.
To change the router’s SSID or the wireless network’s name, click here.
To change the router’s channel, click here.
To enable the wireless security on the router, click here.
NOTE: If the wireless connection remains unstable after performing the steps above, upgrade the router’s firmware. For instructions, click here

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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1 Answer

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Intermittent Connectivity:
NOTE: Before following the steps in this article, check if your wireless computers have stable connection when connected to other wireless networks (hotspots).
This article assumes that all wireless computers are experiencing intermittent wireless connection with the router.
Frequent wireless disconnection can be caused by different factors such as:
  1. Wireless interference within the network.
  2. Wireless settings of the router are still set to default.
  3. Firmware is corrupted.
Reducing Wireless Interference
If you are experiencing frequent disconnection from the wireless network, it helps if you check the following factors, all of which can greatly affect your wireless signals:
your cordless telephone system (or even your neighbors’), or other nearby equipment. Try to change your router’s channel to 1 or 11 (the default channel is 6) and restart the wireless computers.
Physical obstructions: Your router or wireless computers may be losing connectivity because of physical obstacles such as walls and floors. Try to move the equipment to different locations to find a better link.

  • Placement of the router:
  • Manufacturers suggests that you place your router as high off the ground as possible. When placing the router in a high location, leave a distance of two feet between the router antenna tips, ceiling, and wall. If your signal passes through multiple floors, place the router on the upper-most floor, and high up in the room.
  • Surroundings: Keep the router away from large metal objects, bodies of water (fish tanks, bathrooms), and any electrical equipment including television sets, microwaves, radios, etc.
Customizing Wireless Settings of the Router
Having default wireless settings on the router may cause conflict with other Linksys routers within your network range. Manufacturers suggest changing the SSID (network name) and the Wireless Channel of your router. Also, if it is possible, enable the Wireless Security of your router.
NOTE: If the wireless connection remains unstable after performing the steps above, upgrade the router’s firmware.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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1 Answer

The actiontec gt704wg works fine


Intermittent Connectivity:
NOTE: Before following the steps in this article, check if your wireless computers have stable connection when connected to other wireless networks (hotspots).
Frequent wireless disconnection can be caused by different factors such as:
  1. Wireless interference within the network.
  2. Wireless settings of the router are still set to default.
  3. Firmware is corrupted.
Reducing Wireless Interference
If you are experiencing frequent disconnection from the wireless network, it helps if you check the following factors, all of which can greatly affect your wireless signals:
your cordless telephone system (or even your neighbors’), or other nearby equipment. Try to change your router’s channel to 1 or 11 (the default channel is 6) and restart the wireless computers.
Physical obstructions: Your router or wireless computers may be losing connectivity because of physical obstacles such as walls and floors. Try to move the equipment to different locations to find a better link.

  • Placement of the router: place your router as high off the ground as possible. When placing the router in a high location, leave a distance of two feet between the router antenna tips, ceiling, and wall. If your signal passes through multiple floors, place the router on the upper-most floor, and high up in the room.
  • Surroundings: Keep the router away from large metal objects, bodies of water (fish tanks, bathrooms), and any electrical equipment including television sets, microwaves, radios, etc.
Change your SSID and encrypt with WEP or WPA security.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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