Question about Arris SBG1000 Wireless Cable Modem Gateway Router (493989-001-00)
I am experiencing frequent disconnects with the wireless and wired access with the SBG1000 and i am not sure whether this is hardware or firmware related, i am having the same issues with any machine i try to use with the SBG1000
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Posted on Jan 02, 2017
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NOTE: Before following the steps in this article, check if your wireless computers have stable connection when connected to other wireless networks (hotspots).
This article assumes that all wireless computers are experiencing intermittent wireless connection with the Linksys router.
Frequent wireless disconnection can be caused by different factors such as:
If you are experiencing frequent disconnection from the wireless network, it helps if you check the following factors, all of which can greatly affect your wireless signals:
your cordless telephone system (or even your neighbors'), or other nearby equipment. Try to change your router's channel to 1 or 11 (the default channel is 6) and restart the wireless computers.
Physical obstructions: Your router or wireless computers may be losing connectivity because of physical obstacles such as walls and floors. Try to move the equipment to different locations to find a better link.
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