Question about Whirlpool AWT5108 Top Load Washer

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I have Whirlpool AWT 2285 and it doesn't use the detergent and the softner. It starts with the programs, takes water but at the end the washing powder and the sowtner are not used at all.

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Posted on Jan 02, 2017

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SOURCE: Whirlpool Duet dispenser problem

this is joyce
You need to call who ever you bought it from and tell them the problem that you are having, I have the same set and I am not having that problem at all. I love my set, just be sure to use the he detergent, or you will have problems that the manufactr will not help with.
thanks,
Dont overload machine the clothes wont smell clean.
joyce

Posted on Feb 07, 2009

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SOURCE: Whirlpool Duet dispenser problem

I had the same problem my fabric softener would not dispense.Close shut-off valves and take off the water hoses off the back of the washer and look for blockage on the screen.Mine was plugged up and after cleaning it off it works like new.

Posted on Apr 03, 2009

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SOURCE: Whirlpool Duet washer, dispenser problem with fabric softner

maybe it's clogged take the drawer out and see if the water flows out of that side ok. put into rinsea nd spin and it should put water into that side.
might take a minute
What happens let me know
make sure you have a towel ready

Posted on Feb 26, 2010

  • 6277 Answers

SOURCE: hi its just about my

Hi Zoe from retired Englishman in SW France,
Sorry but only an answer to Not taking the softener - this is a common problem with many machines.
I suspect that it is the conditioner/softener tray which needs a thorough clean,
paying particular attention to the sentences in BOLD ;-0)
-------------------------------------
Remove the complete drawer. To do this you will have to do one of the following-

  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of those should enable you remove it
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.

Now- if this does not work, pull out the dispenser drawer far enough to be able to just see the softener tray, select the (final?) rinse and check that water is entering the tray. If it isn't there is a fault with the water distribution and an engineer call is required ;-0(

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C

Posted on Jul 09, 2011

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1 Answer

After each wash the softener drawer full of water


This is quite normal. Unlike the soap drawer, which is an open ended slot where the liquid detergent candrain out or powder be washed out, the softner compartment is a small reservoir that has a raised tube inside it. It relies on water coming into the reservoir and washing the softner upwards, beyond the level of the raised tube, where it then washes down into the machine. Because of the way that this works, it's not uncommon for the water that washed out the softner to remain, filling the reservoir afterwards. Since the softner is more dense than the water, when you refil, the water will be pushed out of the raised tube by the new softner you put in.

This said, if you are noticing more than there used to be, it is possible that there is a slight blockage in the tube. You may want to lift the cover that goes over the conditioner compartment and make sure the tube is free of any blockages or residual congealed conditioner.

Usually, there is a clip at the rear of the soap drawer. Pull the drawer out to its fullest extent, depress the clip and this will allow you to take the drawer all the way out. Then you can clean the entire drawer with ease. Some models have no clip and by putting slight downward pressure on the draw and giving a sharp tug when it is fully pulled out will allow you to remove it - Just use some common sense here, if it doesn't appear to want to come free, don't force it. Come bac here, drop a note on the thread and I will provide some more detailled help :-)

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Hi from retired Englishman in SW France,

If your washer is hot and cold fill (2 inlet water pipes connected), it is possible that the hot water inlet valve is malfunctioning. You can test this by feeling if the hot water inlet pipe gets hot when the washer is supposed to be filling with hot water.
If you washer is cold fill only it is possible that either the programming is malfunctioning or, more likely in my opinion, the heating element is malfunctioning/broken and requires replacement.
Good luck,
John C

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Hi,
Check this tip out...
I know it is about the fabric softner, but I think that the problem with the detergent is inthere also...something is dirty and plugged up...

Fridgidaire Washing Machine Fabric Softner not going into washer
http://www.fixya.com/support/r5660917-fridgidaire_washing_machine_fabric

heatman101

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maybe it's clogged take the drawer out and see if the water flows out of that side ok. put into rinsea nd spin and it should put water into that side.
might take a minute
What happens let me know
make sure you have a towel ready

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I was having the same problem. Repair man replaced VALVE AW
He told me it is from the sedement in your water. If you have a water softner, it may not be the problem, unless it is not working properly. Sounds strange, but problem is fixed.

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This video will show you how to clean the whirlpool soap drawer and will also show you where to put the detergent. Please remember to subscribe to our YouTube channel for all appliance tutorials
a 4 THUMBS rating is appreciated for answering your FREE question.

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It obviously is backed up or splashed in from the wash. And if it is just water why worry about it.

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