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LG French door refrigerator with bottom freezer LFX21971ST The top plastic shelf in the freezer is iced up and will not open. The left side of the shelf is completely iced up and stuck to the white plastic wall behind it. How can we manually defrost the bottom drawer freezer?

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  • Kitchen Ranges Master
  • 2,605 Answers

Hello,

Welcome to FixYa.

Based on the info you'll provided (including the model number, thank you...it is most important and saves unnecessary back and forth dialog) the first step is to thaw the ice build-up in the freezer.

To do this can be done several ways including,

**Unplug the unit from the wall before performing any service...safety first**

1) unplugging the unit for a period of time until it melts...not usually a feasible option since everything will thaw inside.

2) Using a hair dryer or paint stripper as a heat source and applying it to the frozen area...also not the method I prefer since the cabinet is mainly plastic and easily damaged.

3) Using a "steamer" and blasting the frozen area with steam...this is the method I prefer and what I use in my daily service practices.

Most household steamers can be used (if you own one) since they typically have a long hose attachment and nozzle that will allow you to reach the frozen area and melt the ice...though it can be somewhat messy and require some towels close by, but every method here will require that since water will be present from the thaw.

This is an example of the device I'm speaking of in the event you are not familiar with them.

LG  French door refrigerator - macmarkus_634.jpg
I actually carry a small industrial one in my van, but this is the residential type many folks have in their homes.

Hope this info helps you move forward in getting the unit thawed. Good luck.

Once thawed you should investigate further as to what may have caused the ice to gather there to begin with. Was a door left open slightly at any time, etc ?

Regards,

Macmarkus :)

Posted on May 21, 2011

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Posted on Jan 02, 2017

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