Question about Kitchen Ranges
Welcome to FixYa.
Based on the info you'll provided (including the model number, thank you...it is most important and saves unnecessary back and forth dialog) the first step is to thaw the ice build-up in the freezer.
To do this can be done several ways including,
**Unplug the unit from the wall before performing any service...safety first**
1) unplugging the unit for a period of time until it melts...not usually a feasible option since everything will thaw inside.
2) Using a hair dryer or paint stripper as a heat source and applying it to the frozen area...also not the method I prefer since the cabinet is mainly plastic and easily damaged.
3) Using a "steamer" and blasting the frozen area with steam...this is the method I prefer and what I use in my daily service practices.
Most household steamers can be used (if you own one) since they typically have a long hose attachment and nozzle that will allow you to reach the frozen area and melt the ice...though it can be somewhat messy and require some towels close by, but every method here will require that since water will be present from the thaw.
This is an example of the device I'm speaking of in the event you are not familiar with them.
I actually carry a small industrial one in my van, but this is the residential type many folks have in their homes.
Hope this info helps you move forward in getting the unit thawed. Good luck.
Once thawed you should investigate further as to what may have caused the ice to gather there to begin with. Was a door left open slightly at any time, etc ?
Posted on May 21, 2011
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 12, 2016 | LG Refrigerators
May 13, 2014 | LG LFX21971ST Stainless Steel Bottom...
Apr 19, 2014 | LG LFX21971ST Stainless Steel Bottom...
Mar 31, 2013 | LG LFC23760ST Side by Side Bottom Freezer...
Nov 15, 2010 | LG LFX25975ST (247 cu ft) Side by Side...
Jan 14, 2010 | LG LFC25760SB 25 Cu. Ft. Panorama French...
Oct 14, 2009 | LG LFX21971ST Stainless Steel Bottom...
Jun 09, 2009 | LG LFC25760 French Door Refrigerator
Oct 12, 2008 | LG LFX25960ST Stainless Steel French Door...
28 people viewed this question
Usually answered in minutes!