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Viewsonic flat screen ve 500

Hello, would love for you to help. I have twu of these flat 15" screens and both after some use, the scree blanks out to a white screen.
Coincidence or software probleb.
Can you help?
My email edgold38@yahoo.com

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  • edgold Aug 18, 2008

    Hi, not using screens at same time, separatly after an hr or two sometimes less, screen goes white. Using on Desktop system with XP professional, HP pent 4 1.7ghz have not tried on different machine, don't have another.

  • edgold Aug 19, 2008

    Have tried a different computer and after a whyle white screen happens as well.

    Does this mean it's falty monitors, ie viewsonics. No possible fix?

  • IQUIT May 11, 2010

    Desktop or portable?

    What version of Windows?

    Using both monitors at same time?

    How long till they go white?

    Same issue in Safe Mode?

    Do monitors work ok on another system?

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  • 3,940 Answers

Since the issue occurs seperately with 2 monitors, I'd be inclined to check out the video card. It may be overheating and shutting down. If you have someone you can have check the monitors on their system that would be best. It is rare for 2 monitors to display the same symptom, more often it is the video card itself.

Posted on Aug 18, 2008

  • IQUIT Aug 19, 2008

    If the issue occurs on more than one system, then the fault appears to be with the monitors. If under warranty, contact viewsonic and see if you can RMA them if not under warranty, then you may check with a local TV repair (Many now repair monitors) and see if there is a cost effective fix

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