Question about Bosch 500 HMB5050 Microwave Oven

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Bosch HMB 5050/01 Microwave - Shuts down after 20-25 seconds and does not heat. Turntable moves, light comes on but it does not heat or stay on for the time set. Tried resetting outside breaker but no luck. Oven works fine.Not on Demo Mode. Help

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  • monteo
    monteo Jun 28, 2012

    Mine is doing the same thing, power reset did not change the results. Also, after sitting for several days unused, the time interval it ran before shutting down moved out to a couple minutes on the first try, then all subsequent tries were back to the 15-20 second runs. Air flow is constant via vents in the front of the built in unit.

  • Bonnie Wilson
    Bonnie Wilson Sep 17, 2012

    Mine is 13 months old and started doing the same thing last night. I rarely use the microwave and I'm VERY disappointed in Bosch as it seems this is an on going problem. I spoke with their service management people and got no where as my 1 year warranty ran out last month.

  • pradd20
    pradd20 Nov 01, 2012

    Our HMB0550/01 is also a 13 month old and started doing exactly same thing. Fortunatly we have an extended warranty. We called and the technician came as infomred us that the magnetron is bad. This magnatron allows heater to come on and also controls the timer. Seems like many people has issue with this model. I didnot get anywhere with BOSCH but my extended warranty with LOWS helped. Good luck.

  • tam le Dec 14, 2012

    magnetron is bad, I just got my fix.

  • Anonymous Mar 15, 2014

    Selected Demo Mode in error and now cannot use microwave as no way to exit this mode and go operational again

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  • Master
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Hi,

I'm assuming this is a built in oven/microwave combination since you mentioned the oven works fine. On a stand alone microwave, we would reset it by unplugging and waiting at least 10 seconds for the microwave to reset itself.
Was the circuit breaker tripped when you reset it? When you reset the circuit breaker, did you wait long enough. Try turning the breaker off, then waiting a couple of minutes before turning it back on. Then give the microwave a try.

Another thing we run into with a built-in is that sometimes there is not enough air circulation. Check to see that the vents are clear and clean.

Good luck! Reply back if this does not solve the problem.
If it does, I'd appreciate a 4 thumbs up. Thanks,

Handie Andie

Posted on May 21, 2011

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