Question about HP Photosmart 8750 InkJet Printer

4 Answers

When we are using the printer 8750 HP photosmart with only 2 cartrige 344 and 348 it is printing properly but black color is missing . As soon than we are adding the Black cartrige 339 we get this message and the printer stop print cadrtrige craddle stuck Can you help me .it loock we are not the lonely one as I can see We stop the printer .... we take out all the cardtrige out wait for sometime , we put them back ...and probleme still the same

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  • 14 more comments 
  • michele05 May 21, 2011

    Please can you let me know where I can find the # and 6 key ?

  • michele05 May 21, 2011

    I have alway use the original print cartridge HP from ever !!!

  • michele05 May 21, 2011

    Thank you for your help .... I could not try your solution right now .... as I have to go out ... it is 19 h15 in Paris now and I have a RDV .
    I will try it to morrow morning and I will let you know

  • michele05 May 22, 2011

    I still have the probleme with my printer HP 8750

  • michele05 May 22, 2011

    I have turn of the computer but I cannot moove the carriage .... it loock I can moove it only with the printer on

  • michele05 May 22, 2011

    I am in front of my printer right now

  • michele05 May 22, 2011

    ëtes vous toujours là !!!!

  • michele05 May 22, 2011

    Whe my prnter is "on " I can moove the carriage OK but when I arrive on the extreme left it goe in until 2 cm of the black cartridge ....
    I can use my printer with only 2 cartridge .... the Color one and the photo one ... it is printing without black of course...
    But when I try to put back the 339 black cartridge .... I get the message
    Print cartridge cradle is stuck ..... this probleme appear last time in changethe black cartridge few day ago
    Please help me !!!!
    My cartridge are original HP

  • michele05 May 22, 2011

    My printer is the 8750 HP photosmart.... we do not find a door on the left of the cartdrige
    on the link you suggess it is not for our printer it is the 8250 the cartriadge are different
    Please we realy need help ... my soon who is student in master of architecture s good in computer ...but we have not find a solution yet

  • michele05 May 22, 2011

    We just do a printing test with 2 cartridge the color one and the photo one ..... 244 & 348 ..... we take of the 339 the black one and then we get a printing test . page....
    on the test it is ......
    printed with CUPS v1.3.x
    So the carriage is not stock by some thing

  • michele05 May 22, 2011

    We have try using 3 brand new's cartridge HP original 339 so what could it be ?

  • michele05 May 22, 2011

    We print properly with only the 2 cartdrige Color & photo .....and the printer was printing properly

    As soon we put back the 339 cartrige we get the same message again ......
    We have try with 3 brand new cartridge and the probleme persiste and is the same
    What can we do !!!

  • michele05 May 22, 2011

    It is not working !!!!!! we do it all
    It work only with 2 cartridge

  • michele05 May 22, 2011

    I have for the time be 2 personne who have give me the same answer I found by my self on Google ...for this ... I do not need to pay you ...
    I would like to find some one who can realy help me to save the probleme .
    I just insiste on the way than.....
    With only 2 cartridge 344 & 348 the printer is printing ...of course with the black color missing... so
    But as soon than we put back the black ink .... we get the same message ......again & again...
    Print cardridge cradle is stuck
    Do you have some body who can realy help ????
    and not give me one of the answer I already find on the web
    Thank you

  • michele05 May 22, 2011

    OK my sonn who is student in master of architecture is going to try to clean it in few mn .... we shall let you know

  • michele05 May 22, 2011

    My soon just go out for 30 mn as sonn than he well be back he will clean the part you have mantion and we shall let you know

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4 Answers

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  • Master
  • 1,216 Answers

Please click here

Posted on May 22, 2011

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  • Master
  • 1,833 Answers

Hi,

Try cleansing the encoder narrowpiece with Spray-way Glass Cleaner; clean both edges till not anything arrives offtheoretically towel. The encoder narrow piece is the semi clear artificialnarrow piece that sprints the breadth of the copier just behind the publish headcradle. You should be adept to glimpse through this narrow piece but not likeclear glass.

Posted on May 22, 2011

  • Aloke Das May 22, 2011

    First clean these parts of your printer, then restart it.

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  • HP Master
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Welcome to Fixya

Check for any foreign objects blocking the carriage. Turn off the printer and move the carriage fro right to left. You should be able to move the carriage freely. Once you were able to move the carriage. Close the cover then turn on the printer.

Thank you for using Fiyxa!

Posted on May 22, 2011

  • 2 more comments 
  • Jose Cada
    Jose Cada May 22, 2011

    sorry i dont understand you..

  • Jose Cada
    Jose Cada May 22, 2011

    something is blcoking the carriage that is why you are geting the error message. Please see this link. theres is a little door to the left-side cartridge. this door might be popped open thats causing the carriage to remain stuck.

  • Jose Cada
    Jose Cada May 22, 2011

    Sorry for the confusion. Please click here. This procedure is for the HP 8750.

  • Jose Cada
    Jose Cada May 22, 2011

    Try to reset the printer back to the fatory default seetings.. Please see here.

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  • Master
  • 1,196 Answers

Hi,

Firstly, i will advice you get the exact prescribed cartridges to be used by this printer, the prescribed cartridges by HP, once you have gotten this, follow this procedure to reset it,

1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold # and 6 keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.This should fix the problem.

Posted on May 21, 2011

  • Ishola Olayemi May 21, 2011

    No problem, if that is not fixing the problem, try this,



    1. Unplug the power cable from printer while the printer is powered on.

    2. Press and hold OK and HELP buttons while plugging in the power cord.
      Wait for the screen to go black or blank before releasing the keys.

    3. Just turn on the printer and configure your printer new.

  • Ishola Olayemi May 21, 2011

    ok, no problem, i hope that should fix the problem.

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