Question about Acomdata (HD080U2FE-72) 80 GB Hard Drive

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Booted up my computer this am and the red light remains on and it does not appear that the system recognizes the external drive. The red light remains steady...I don't thhink the drive is running. How can I reciver the data?

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Hello,
it is a known issue that these particular drives sometimes don't get recognized by the Operating System, after coming out of Sleep, Stand By, or Hibernation.
Simply try to disconnect and reconnect the drive again in the USB port, if this doesn't work then, Disconnect it from the USB and connect it to the Firewire. if this doesn't work then, Restart the computer.
It should solve the problem.

Posted on May 21, 2011

  • r_mcdonne64 May 22, 2011

    I disconnecting and reconnecting and rebooted with no success. I also tried to connect to my laptop (Toshiba w/Vista) and got the same results. I don't currently have a firewire cable.

  • Eli Elle May 22, 2011

    Alright.
    Make sure you are trying to connect it to a 2.0 USB port.
    Have you used the drive before ever? have you been able to use it before? If you have,
    try to lug it in the same port. Sometimes drives dont want to be switched between ports.

    if it has it's own power adapter, please make sure this is plugged in, cause the port itself cannot provide enough power.

    if it is a desktop PC, then try to connect it to the ports in the rear, not the ones in the front.

    ONLY use the USB cables that came with the drive. other usb cables (eventhough all look the same) might not be compatible with your drive.

    if all else fails, there might be a problem with the USB cable itself. Try another cable or See if you cand borrow a firewire cable from someone and see if it will solve the problems.

    ===========
    please rate the answer if it was helpful. Thank You!

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