Question about Kenmore 13.7 cu. ft. / 388 liter Upright Freezer 23424
Power went out on upright freezer 216872500. We have changed battery but it will not go back on. We do not have an owner manual. How do you get it restarted? This happened about 4 years ago and the repairman did something simple, but we cannot remember what. THANKS
If this freezer is a frigidaire and your power went out and did not come back on, there was a problem with the control board and will likely need repalcement. Still, you could try to unplug it and wiat a minute and plug it back in. Does it have a quick freeze button, try hitting that and see if unit starts.
Posted on Aug 31, 2008
Happy to help.
You can go online to the manufacturers web site and download the manual!
I would advise you on this occasion to call service.
These guys are good!
A&E factory service does most brands warranty services.
They are open 7days/24hours nation wide.
call tonight! 1-800-905-9505
I am happy to assist you!
PS. Before you leave this site please leave a "Problem Solved" rating for me on fixya.com
Posted on Aug 25, 2008
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Thank you for your post, Cynthia!
Based off the information you have provided your Frigidaire freezer is not cooling properly and is now displaying the temperature of 56. It sounds like your freezer is not on, even though it has power the compressor is not turned on. I would suggest pressing either the down or up arrow three times within five seconds. That should power on your compressor and it should start cooling properly. I hope this is helpful and if you should need further assistance please feel free to reconnect. -Matt
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