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Have the same issues has others i put a dvd in and it dont see it has a medis in the drive unless i reboot
I have a HP dvd740 burner. it will not recognize dvd+rw. It will recognize dvd+r,dvd-rw, & dvd-r. I have only dvd+rw Verbatim with speed 1x-4x on hand.
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First disconnect all non essential devices, cords, internet connection, etc. Try rebooting normal. If that works try adding one thing at a time back to your computer, rebooting each time to test. If the initial test fails try rebooting in Safe mode.
If windows PC based, try booting to safe mode by tapping F8 as soon as the power is activated. Continue tapping until a menu appears....it should have Start in Safe Mode as a selection. If not find out the proper Start in Safe Mode for your OS. Safe mode operates your computer with the basics. If you can start in Safe Mode you might have a software issue. If you loaded something prior to failure, attempt to uninstall that software, or "Restore" your computer to a previous time.
If attempting to start in Safe Mode fails, attempt to start from a CD/DVD drive with a Windows Recovery disk or your original copy of the Windows program in your drive, (Normally your computer is set to first try downloading Windows from your Hard Drive. You have to go into you "boot menu" to change these directions. It varies by OS version but in most cases start tapping F12 on initial power up until you get a menu. You mouse is not usable. You must arrow up/down etc to move around. Depending on what you see concerning the "primary" drive or list of sequence of drives, you will more than likely see Hard drive or SATA. Write down what you have before changing anything. Change your primary boot up drive to be your CD/DVD drive and save your changes. Power off, insert your windows CD in your CD/DVD and power on. If windows boots up from your CD you probably have a bad or corrupted hard drive, or something in the associated circuitry, wiring? REMEMBER YOU HAVE CHANGED YOU BOOT MENU TO CD/DVD. YOU MIGHT NEED TO CHANGE IT BACK TO SATA OR YOUR HD DESIGNATION DEPENDING ON WHAT YOU DECIDE TO DO. It might be as easy as going to Fry's or another electronics place and purchasing a similar hard drive. Fairly easy to unplug, unscrew and replace. Watch for a "Master" "Slave" connector on the drive itself. Some of them had a little jumper. It has to be placed the same on your new drive. Of course if you replace the HD you will need to reload Windows first .(make sure you have a key code for windows) Then all your other drivers, and software. You will not have any of your old files unless you are able to retrieve them from the old drive. That recovery process is something for someone with advanced technical skills....if it is even possible. If you don't possess the skills to remove and replace the HD, pay someone to do it. They will probably also reload any software at the same time for nearly the same price.
Remove the Power Cord, Remove the Battery, then close the lid and turn the laptop over and remove the one screw that holds the dvd drive in place on the bottom of the laptop. Remove the Dvd Drive and in about 20 seconds put it back in and Try rebooting to see if it solves the problem.
Your dvd drive might be defective and needs to be replaced. You can find one on ebay. Just put HP Probook 4510s DvD drive in the search.
Once you take the dvd drive out you can also search on the model of the dvd drive. The model will be listed on the dvd drive.
You can get a drive enclosure for the SATA drive that is in the PC, and copy your files to the new PC via USB. You can get them for about $15, and it will take no more than a half hour to install. Then, after you get your files off the old drive, you can format the drive, and use it as a portable external drive that would come in handy for doing backups. Everyone should keep at least two copies of their precious files.
Sounds like the laptop is not detecting the hard drive. Remove the hard drive ad plug it back in again. It usually solves that problem UNLESS the hard drive has crashed and cannot be picked up again.
TRY PLUGGING IN EXTERNAL MONITOR, THIS IS IF YOU HAVE A LABTOP AND I THINK NOT.
HOW ABOUT REMOVING THE OLD DRIVE AND PUTING IT ON THE NEW COMPUTER AS 2ND DRIVER OR SLAVE DRIVE, SOME COMPUTER CABLES OFFER SELLECT CABLE THE C DRIVE WOULD BE 0 AND 2ND DRIVE WOULD BE 1, IF YOU DONT HAVE SELECT CABLE THAN EACH DRIVE HAS TO BE SET UP YOU WILL HAVE TO GO TO THE MFG WEB SITE LOOK UP JUMPER SETTINGS, THE FIRST DRIVE WILL BE THE MASTER AND THE SECOND ONE WILL BE THE SLAVE, NOW IF YOUR CD ROM IS ON WITH THE HD THAN YOU WILL HAVE TO HAVE 2ND CABLE FOR THE CDROM TOPUT ON THE 2ND SET OF PINS MARKED 2ND HD OPTION AND YOU HARD DRIVERS MASTER AND SLAVE GO ON
BANK 0 IF IT SAYS 0, IF IT SAY1 THAN PUT IT ON 1.
REBOOT AND THE COMPUTER WILL START AND PUT YOU INTO THE CMOS AND YOU WILL ADD THE HARD DRIVE BY GOING TO 2ND HD PUTTING CYCL, HDS, SECT, YES LBA
2ND CABLE YOU SELECT CD OR DVD
F10 AND YES
REBOOT
EVERYTHING SHOULD WORK FINE.
IF YOU DONT FILL CONFERTIBLE DOING THIS TYPE OF INSTALLATION THAN HAVE YOUR COMPUTER PROGRAMER FRIEND DO IT FOR YOU OR COMPUTER TECHN WILL WORK TOO.
Check if you have both cables attached to the CD/DVD drive. There are usually 2 that needs to be connected: the SATA or IDE (that ribbon-like connector that goes right to the motherboard), and the power supply (a connector that has 4 colored lines going to the power box). Make sure they are snug, and if necessary, try changing them with others that are known to work (there should be lots of spares). If the CD/DVD light blinks or powers on upon boot, it means power line is OK, but data cable connection is bad.
Hi,
Try swapping the Jumper block ( Small plastic pin connector ) on The Back Of the DVD Drive. If using both Hard-Drive And DVD Drive on the Same IDE Cable. The DVD Should be set as Master And Hard-Drive As Slave, Or Vice versa.
Failing This, put The Hard Drive On Primary IDE Channel, And DVD On Secondary Channel.
These suggestions, have been made as it appears from your problem listed, that the 2 drives Are Conflicting with each Other.
Finally, is to try a different 4 pin ( Molex ) power cable to either device/Drive. if you have a single rail Power supply unit. the 2 units sharing a joint power cable, may be draining the PSU.
You should be able to do a clean format with the hp disk on a new drive.Basically start from scratch.I have put new drives in HP computers without any trouble
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