Question about Cisco 7940 IP Phone

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My Cisco IP 7960 Phone is stuck at "configuring IP"! What is happening? I need to get it fix asap :(

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It would appear your phone is not getting an address from your DHCP server, i would start by plugging in a laptop to see if that gets an ip address

Hope this helps

Posted on Jun 03, 2011

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Posted on Jan 02, 2017

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1 Answer

Cisco 7960 turns it self off


Do you have a power block for the phone or are you getting power from a POE switch via cat5 cable?
How do you know you purchased a working phone? When was the last time the phone worked properly?

Any other information you can supply about your VoIp setup would help us troubleshoot the power issue with your phone.

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Can i make calls with a Hide ID? cisco ip phone 7960 series


You will need to configure this through whatever SIP gateway you are using, it is not configured through the handset.

May 23, 2011 | Cisco 7940 IP Phone

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My cisco ip phone 7960 is stuck in boot up mode after performing the soft reboot. i press 123456789*0#


You can try a couple of things: Unplug the power cable from the phone, hold dows the # key, and then plug the power cable in again. The phone begins its power up cycle. Release the # key after the Speaker button is no longer lit. You should see the following message on the phone: "Reset key sequence detected" Press 123456789*0# within 60 seconds after the Headset, Mute, and Speaker buttons begin to flash. If you enter this key sequence correctly, the phone displays this prompt: Keep network cfg? 1 = yes 2 = no In order to maintain the current network configuration settings for the phone when the phone resets, press 1. In order to reset the network configuration settings when the phone resets, press 2.
Or to perform a full reset: Press **#** to reset the Cisco IP Phone 7960

Mar 15, 2011 | Cisco 7910 IP Phone

1 Answer

How can I clear / reset a Cisco IP Phone 7910


How to set a Cisco IP phone to factory default Reset configuration of Cisco IP Phone (7910, 1911, 7940, 7941, 7960, 7961)

To set the Cisco IP phone to factory default completes the following steps: should be completed:

For 7940, 7941, 7960, 7961 phones:

1. Power up the phone (unplug power cable and plug in again and hold the # key.
2. Release # when lights start flashing.
3. Press 123456789*0#.
4. Press 1 to keep network configuration or 2 to lose the network configuration.

For 7906G and 7911G phones:
1. Power up the phone (unplug power cable and plug in again and hold the # key.
2. Release # when MWI starts flashing.
3. Press 3491672850*#.

Oct 28, 2010 | Cisco 7910 IP Phone

1 Answer

How can I upgrade my frimware on the Cisco 7960, it is a 3 and needs to be 7?


Best and easiest way is to plug it into a newer callmanager. The firmware will be upgraded regardless of wether or not it is able to register.

Sep 02, 2010 | Cisco 7960 IP Phone

1 Answer

Cisco 7960 is not registering, says 'Requesting line status'.


Then contact your service provider, this issue is from there end, thanks!

Jul 29, 2010 | Cisco 7960 IP Phone

1 Answer

Need to know the purpose and operation of the


it is used to hookup a number pad (for example attendent console)

Jul 14, 2010 | Cisco 7960 IP Phone

1 Answer

Want to migrate fom sccp to sip protocol for cisco IP Phone 7912


Here's a great little document from Cisco directly, called "Converting a Cisco 7940/7960 CallManager Phone to a SIP Phone and the Reverse Process"
Easy to do, just follow the step-by-step directions.
http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a0080094584.shtml

Jan 21, 2010 | Cisco 7912G IP Phone

1 Answer

Trouble forwading a call on a cisco 7960


If your primary database is not up on Cisco Call Manager (CCM) then the phone doesn't accept any changes in configuration, all call functions work.

Feb 16, 2009 | Cisco 7960 IP Phone

1 Answer

7906G Home VOIP installation Problem


Then you need power adapter for Cisco 7960 IP phone ( -40V DC).
Cisco phones work best with Cisco, and sometimes ONLY Cisco switches.

One question which voice gateway you will use for your 7960 VoIP phone calls to go through ?
(AT&T probably supports only their IP Phones with special and usually hidden settings from end user)

Jan 17, 2009 | Cisco 7906G IP Phone

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