Question about Whirlpool GR9SHMXLB / GR9SHMXLL Top Freezer Refrigerator
This problem is usually the result of a defrost problem. What is going on, and what is a defrost problem?
The coils inside the freezer are the only part inside the whole refrigerator that "get cold". They need to stay free from excess frost build up so that air can pass through the coils and reach the refrigerator section of your refrigerator. Every eight hours or so, depending on the type of defrost timer or control you have, the compressor and fans will shut off and the machine will go into defrost mode.
When the refrigerator is in defrost there is a heater that is tied into the evaporator coils inside the freezer that comes on. This heater is behind the rear panel inside the freezer where the evaporator coils are located. It melts the frost that has accumulated over the course of time. After about thirty minutes the machine comes out of defrost and goes back to normal operation.
The first thing you can do to get the machine running is to remove the rear panel of the freezer. From there you will want to remove all the frost and ice that has built up. Pouring hot water over the coils is the best method. The water will drain out of the freezer through the drain hole in the bottom of the freezer under the evaporator coils. Once all the frost is gone, you could put the machine back together and it would work fine.
Remember your safety, unplug your appliance or disconnect power to your unit before you begin any repairs.
Hope it helps.
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Posted on May 21, 2011
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Posted on Jan 02, 2017
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