Question about OfficeMax 0M96431 Shredder
I took the shredder off the basket so I could empty it, and when I replaced it back upon the basket it will now not work. Any thoughts?
I had this same problem. This is what I did to fix it.
When I went to ShredCare.com (the recommended web site for technical support of this particular shredder), I read that 'Most models of shredders have a safety interlock switch that is activated by the basket.' Upon looking closely at my basket and the shredder, I found this safetly interlock switch and made sure to align it with the proper position within the basket. There is only ONE way to place the shredder on the basket and have this safety interlock switch activated. The switch is located on the underside of the shredder. Align this switch with the ridge on the inside of the basket. Listen carefully and you will hear the switch 'click' when in the right position. Mine is very touchy. I've even had to press in on the side of the basket while shredding to make sure that the ridge and the switch are making contact.
Hope this helps!
Posted on Dec 26, 2008
Unplug the shredder. Is it plugged into a gfi outlet? if it was is the little red button pushed in? it should be. Remove the shredder from the basket again and check very thoroughly for lodged staples/paper clips/pieces of paper, etc. Good luck to you
Posted on Aug 15, 2008
Have Model TX61Bc. Bag/box is empty. Light goes on for reverse but no action on automatic switch. The safety Interlock switch appears to be installed correctly in the basket. This is for personal use and have had six shredders previously and they all were defective in a short period.
Posted on Mar 31, 2011
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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