Question about OfficeMax 0M96431 Shredder

3 Answers

OM 99727 shredder not working

I took the shredder off the basket so I could empty it, and when I replaced it back upon the basket it will now not work.  Any thoughts?
Andy michaudkofc@gmail.com

Posted by on

  • Anonymous Oct 12, 2008

    This also has happened to me. I have tried everything. I will take it back for a refund.

  • stephgriff Nov 06, 2008

    I emptied the bin, put the shredder back on top. When I went to use it again, I could run it in reverse, but it would not accept a paper thru the shredder. I have unplugged it and replugged it in. I have turned it off and on again. Still nothing.

×

3 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I had this same problem. This is what I did to fix it.

When I went to ShredCare.com (the recommended web site for technical support of this particular shredder), I read that 'Most models of shredders have a safety interlock switch that is activated by the basket.' Upon looking closely at my basket and the shredder, I found this safetly interlock switch and made sure to align it with the proper position within the basket. There is only ONE way to place the shredder on the basket and have this safety interlock switch activated. The switch is located on the underside of the shredder. Align this switch with the ridge on the inside of the basket. Listen carefully and you will hear the switch 'click' when in the right position. Mine is very touchy. I've even had to press in on the side of the basket while shredding to make sure that the ridge and the switch are making contact.

Hope this helps!

Posted on Dec 26, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 876 Answers

Unplug the shredder. Is it plugged into a gfi outlet? if it was is the little red button pushed in? it should be. Remove the shredder from the basket again and check very thoroughly for lodged staples/paper clips/pieces of paper, etc. Good luck to you

Posted on Aug 15, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Have Model TX61Bc. Bag/box is empty. Light goes on for reverse but no action on automatic switch. The safety Interlock switch appears to be installed correctly in the basket. This is for personal use and have had six shredders previously and they all were defective in a short period.

Posted on Mar 31, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

MY SHREDDER WON'T COME ON


There is an interlock that prevents the shredder from operating without the bin in place. Something may be jammed in the interlock or the bin may not be closing the interlock as it is slid in place.

Feb 13, 2015 | Shredder Office Equipment & Supplies

1 Answer

Is there a reset button? If so...where


Has it been put back properly after emptying! There is a safety switch that has to make contact or it will not power up!

Nov 08, 2014 | Office Equipment & Supplies

1 Answer

Runs reverse auto


From your manual!

In case of a paper jam , which may occur if the shredder is pushed beyond its specified capabilities, press the control switch to the off [O] position and empty the basket if full. Then:
1) Press and hold control switch in reverse [R] position and attempt to back paper out of shredder.
2) If shredder jams in reverse mode, press control switch to automatic [I] position and attempt to continue shredding operation.
3) If shredder jams again, alternate control switch slowly between reverse [R] and automatic [I] positions to attempt to move jammed paper completely through shredder.
If you are unable to clear the jam using this method, turn off and unplug the shredder; remove the wastebasket from cabinet and carefully remove any paper extending below the cutting cylinders; empty the waste basket; insert waste basket and repeat jam clearing procedure.

Feb 01, 2014 | Fellowes DM12C Shredder

1 Answer

How do you empty the container?


You will first need to unplug your shredder. On either side on the shredder head, there are grooves. These are finger grooves. Place your fingers inside the finger grooves and lift up. This will remove the shredder head from the waste basket. Simply empty the waste basket, replace the shredder head and plug back in.

Jul 10, 2012 | Compucessory CCS 60062 Shredder

1 Answer

I can't remove the basket to empty


Its probably jammed with shredded paper to the point where the paper is stopping you from removing the basket. You will just have to try to open it enough and "fish out" some of the paper so that the level goes down and the basket can be removed.
In extreme cases if you let the basket overfill then the "shredded" paper gets caught back up in the cutting blades and you can jam the machine and fry the pcb inside.

Sep 16, 2010 | Royal PX1000MX Shredder

1 Answer

Ativa X1000 paper shredder that doesn't turn on


took the shredder section apart, cleaned out the gears of paper and a broken mount (plastic piece), and hand turned the electric motor to free it up. After assembly, the ready light works and so does the FWD/REV directions for shredding.

Nov 10, 2009 | Office Depot Ativa DQ60M Shredder

3 Answers

I have a Fellows Powershred ps 60cc and removed the shredder top to empty the shredded documents. When I put it back on, the red light will not go out and it will no longer work. It was working perfectly...


the shredder has a safety switch that closes when the unit is put back on the basket. check under the cutter head for the hole that has the switch and check your basket for the acuator put together so they will line up

Nov 03, 2009 | Fellowes Powershred PS-60 Shredder

1 Answer

The empty basket light stays on all the time


Try cleaning the bin full sensors. located on both sides of your machine, inside the bin,under the cutter head. If that does not solve problem, you need to replace bin full sensors.

May 04, 2009 | Fellowes Powershred 320 Shredder

Not finding what you are looking for?
OfficeMax 0M96431 Shredder Logo

1,860 people viewed this question

Ask a Question

Usually answered in minutes!

Top OfficeMax Office Equipment & Supplies Experts

ROCKIT957

Level 2 Expert

41 Answers

Randy Schumann
Randy Schumann

Level 2 Expert

391 Answers

Colin Stickland
Colin Stickland

Level 3 Expert

22041 Answers

Are you an OfficeMax Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...