Question about HP DeskJet 3940 InkJet Photo Printer

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My HP 3940 Printer Had Paper Jam But We Removed All The Papers Already But It Just Keeps Saying Paper Jam

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Make sure that all of the doors are shut, all trays are in properly, shut off printer, unplug from the wall. Press the power button while unplugged to clear any residual power. Wait a couple of minutes, plug in, and power up the printer. Good luck!!

Posted on May 21, 2011

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Posted on Jan 02, 2017

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I have a HP Deskjet 3940 printer. And similarly to this problem here I had a paper jam that would not clear, despite removing all the paper that was stuck in it, and following all 4 steps stated on the HP website. Such as taking the back cover off and blowing dust away and turning it off and on, etc.

None of these steps worked for me and consequently I couldnt get any new jobs to print - kept saying 'paper jam'. I was about to head down the shop to buy a new printer when i tried one last thing, which HAS fixed the problem!

I put in a large stack of paper onto the feeder. and then pushed it forcefully in and out repeatedly. To my amazement this has solved the paper jam. As a very last resort, might be worth trying this?

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Cannot print anything. Paper goes in halfway and then says 'paper jam'. Checked back - no jammed paper. Keeps on doing this. Have been in to cancel print but keeps saying paper jam. Have tried a print test...


Dear Customer,

you ahve to use batter quility papers for prints,

cause when paper fixed up your printer says its jammed but as realesed its says printing but when ALL THINGS DOIN VERY FAST JAMMING & PRINTING ITS SEEMS LIKE PAPER JAMED ALSO SAW YOU AS PAPER JAMED,

so try to check your inner cartrige,ink & paper rolls,batter quility papers you ahve to use,

THNX

May 18, 2008 | HP Computers & Internet

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