Question about Lexmark S305 IMPACT LEXS All-In-One InkJet Printer

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While printing a label, a sticky label got stuck around the paper feed and in removing it the paper out sensor head came loose. i tried to replace it but I get a paper out light on. Which way up should the head be?

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It sounds like you had a paper jam and when you tried removing it, something from the printer got loose/broken. It would be best to contact Lexmark technical support for assistance.

Posted on Jun 01, 2011

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HP LaserJet Pro 300 M375nw keeps saying paper jam in drawer 2 but there is no paper anywhere.


My problem was the rollers at the top of the printer where the paper feeds out of the unit. I had printed some labels and some sticky material from the labels stuck to the rollers and metal fuser unit. I cleaned off the sticky strips from the rollers and fuser roller and the unit works fine now. You may have to let the printer cycle several times so it turns the rollers so you are sure to remove all the sticky stuff or paper. I also used a can of the compressed gas to spray out all the dust, paper and sticky stuff after I scrapped off with envelope opener.

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This seems to be fault in the transport of the paper in the rollers. So since you have used adhesive sticker printing, it is possible that some glue has got clogged into the rollers.So use a good clening of the rollers using methyl spirit. also check to see asthere can be some jammed paper in the rollers or the mechanism.
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LabelWriter Label Jam
  1. Unplug your LabelWriter.
  2. Remove the spool and labels.
  3. Remove the face plate.
    • Note: The face plate is the piece with the DYMO name/logo.
  4. Using the paper release lever on the left side of the printer, move the print head away from the feed mechanism.
  5. Straighten out a paper clip and GENTLY cut away at the label caught in the printer.
  6. Using caution, begin removing the label.
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  7. Reinsert the face plate back on the LabelWriter. If you need assistance reinserting the face plate:

https://dymo.custhelp.com/app/answers/detail/a_id/278/session/L2F2LzEvc2lkL2ZVOGZXRmlr


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

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If it doesn't feed any paper at all (even regular sheets) and you already have tried loading just 1 sheet it still doesn't feed it...means that it is an issue with the hardware itself particularly the paper sensor. This is usally caused a paper jam and clearing out the jam in the incorrect manner. If your printer is still within the 1-year warranty from the date of purchase, I recommend that you contact Epson technical support for a replacement or service center referral in you area if beyond warranty period. They may also provide you with other options suitable for you needs

You probably have a sticky paper feed sensor or a small bit of paper stuck under or around the sensor. Unfortunately the sensor is really difficult to get too without pulling the machine apart, but can be done if you take your time. The sensor is visible looking into the machine just adjacent to the printhead when it is parked behind the metal support
and if u have any lines on the paper when you print, it is most likely paper fluff or a hair struck under the printhead. Put a small soft cloth on the paper feed platen and run the printhead over it gently. Turn the printer off and then open the cover. Turn the machine on and when the printhead moves off the cleaning station, pull the plug out (this won't hurt the machine). then place the piece of cloth on the platen and slide thge printhead over it. Don't force anything. There will be mild resistance but not much.
If this seems too much, then a service agent might be your best choice but expect to pay around $50-$60 for the job.

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sorry if this isn't great news. service may be worth it, try a small computer store rather than a larger store.

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