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Locked out of my phone and it is asking me for a PUK code.

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Hi emily,
PUK or the pin unlocking key is the code or pin used to unlock your phone when you have entered the wrong pin on your phone. To get your PUK, you need to call your service provider for them to provide the PUK, afterwhich just input in on your phone and the phone should be working properly afterwards. Many providers have access on the internet, try to visit the website of your provider and check if retrieving your PUK is one of the site's features. Virgin mobile or sprint has that option on their websites.
thank you,
nina

Posted on May 21, 2011

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Hello and Welcome to FixYa!

To find the PUK code for you SIM card you need to contact your wireless carries (like AT&T, verizon etc). They will ask you for some authentication and then they will provide you with the PUK code.
If you have any further queries, please do not hesitate to comment again. If this solution was helpful to you, kindly rate it.
Regards, Waqar.

Posted on May 21, 2011

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1 Answer

I don't no my puk code my phone is locked plz help me


Step 1 Contact your cellular carrier. Some phones allow you to call the carrier even if the PUK is locked. You can also dial the carrier's toll-free number from another phone.

Step 2Select the option to speak with customer care. The customer care agent will ask you to verify your account with the account password.

Step 3 Advise the customer care agent you need a PUK code. The agent will generate a new PUK code and give it to you over the phone.

Step 4
Enter the PUK code into the phone to unlock it.
Tip
  • Some carriers allow you to generate a PUK through your account on their website, or by talking with online support chat.

Warning When the phone switches from asking for a PIN to asking for a PUK, stop entering codes. If you enter the PUK code wrong too many times, the PUK will lock permanently and you will need to buy a new SIM card

How to Unlock the PUK Code on Mobile Phone If Locked


Jul 23, 2015 | Cell Phones

1 Answer

Phone is asking for puk for a t105g samsung phone


The PUK code is the Personal Unblocking Key. If your phone is locked and asking for PUK you need to contact your service provider to get the PUK code.

Oct 18, 2012 | Samsung Cell Phones

1 Answer

My nokia E63 is asking for PUK code.....


Dear, PUK code is not personally asked by your phone, it is asked by your sim card.
you must have putted a wrong PIN code 3 times, thats why your sim gets lock temporarly, but now if you enter a wrong PUK CODE 10 times, then your sim may gets locked for parmanently.
but, you can get your PUK code easily by just calling your sim's helpline number.
they will surely provivd you your PUK CODE.

Regards!!

Sep 02, 2011 | Nokia E63 Cell Phone

1 Answer

I bought one SAMSUNg SGH-J700i. When I am trying to poweron the phone it asks for Phone lock password which is 1234 and opened but immediatly it asks for SIM loack password. But I am not awrae of any SIM...


If u enter PIN code incorrectly 3 times, PIN will be blocked n phone will ask you for PUK(Personal Unblocking Key). This is a 8 digit code. If u enter Incorrect PUK for 10 times Your SIM will be lock permanently.

Your cell phone service provider can(Call from other no. n ask tell them for puk of ur no.) give you the PUK code aft3r answering simple security question.
Later enter PUK than enter new PIN, confirm new pin. Go to -Setting
-Security
-SIM lock
-off
Disable SIM n Later Phone Lock
PS:(You have to block your PIN to get access to PUK,
Default PIN- 0000, 12345)

Apr 18, 2011 | Samsung J700 Cellular Phone

2 Answers

My phone is locked with an PUK lock. How can i unlock it?


Hi
PUK code is called as PERSONNAL UNBLOCKING KEY.
Your phone will ask for PUK code when you entered the PIN code wrongly several times depending upon the mobile make. The mobile asks for PUK code so that unauthorized persons do not use your mobile for wrong cause.
To get PUK code please contact your service provider through phone or go directly to their office. They will provide you the PUK code for your mobile. The PUK code is unique for each mobile phone model.so that you can open your phone. When you planning to call your service provider you cannot use your mobile as it is fully locked. Please use some other mobile with same network to call your service provider.
While you get the PUK code ,the service provider customer care officer will ask for your personal details to check whether the mobile belongs to you only. If they are satisfied with your answers they will provide with the PUK code
DONOT enter the PUK code several times wrongly,It will block your sim card permanently.
This PUK code is FREE. You no need to pay any sum to get the PUK code
Thank You.

Aug 12, 2010 | LG Cell Phones

4 Answers

I am a user of Reliance CDMA , the SIM has been locked and its asking for the PUK Code.. What is the PUK Code?


A PUK code is a "Pin unlock code" it is used in mobile phones. This code unlocks the SIM card to allow access to your mobile phone. If you enter this code incorrectly several times, then the SIM card will be locked permanently and you will need to purchase another SIM card from your mobile phone provider.
The PUK code is with the documentation that came with your SIM card, if you no longer have the documentation, then you need to contact your phone service provider and ask them for the PUK code.

Jul 14, 2010 | Nokia 7210

1 Answer

My phone is asking for a puk...then it asks me to set up a new pin.....i have no idea what a puk is and I have never set up a pin....help


  • if its the PUK code you need contact your customer service...they are the only ones that have it. as far a setting up a pin you shouldnt have to but if its asking for one most all phones default phone lock code is 1111 but the phones sercurity default lock code is 0000 once you have the PUK code and have entered it....try the 1111 first then it will have you enter it again if that dont work try the 0000 If the incorrect lock code is entered more than 3 times the phone will display "ENTER PUK". just enter the PUK code again
  • Jun 16, 2010 | Motorola Mobility TracFone C139-4 Cellular...

    1 Answer

    My phone is locked and is asking for a puk code


    Hello

    Thank you for using Fixya!!

    The PUK code requested is an unique code to each phone. At the link below you will be directed to a tip i wrote on how to recover your PUK code.

    Click HERE to navigate.

    Kind regards
    Lock123

    May 20, 2010 | LG Vu CU920 Cellular Phone

    6 Answers

    Puk and pin code urgent


    call idea customer care by any other idea user and ask for your puk code by telling them the numbers on the other side of your sim card and your sim contact number............
    they will tell you your puk code...........

    Feb 22, 2010 | Nokia 2626 Mobile Phone

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