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MY microwave model number Panasonic NN T764SF was operating fine unitl now. but all of sudden the door just would not lock and the light is on all the time. i tried everythng but the door just is not locking. its also not that the button is stuck nothing lie that . hence now my microwave doesnot work because i can not lock the door. please help

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If you gently push up on the door latches (hook-like devices on the door) there should be spring tension. If they just flop right up, the spring is off.

Normally the problem is not the spring, but a broken spring mounting tab on the door latch head (hook) assembly or the inner door panel.

If it's the door panel, it's usually easier and cheaper to use epoxy and some kind of hardware to fashion a new spring mount.

The door latch head (hook) is easy to replace or repair if that's the issue.

Normally you have to separate the door panels (as shown in the attached photo) and then you'll see the previously hidden screws you need to remove.

Or you can watch a YouTube video (not a video I made) here that demonstrates how it's done.

You can order Panasonic parts here.

If you prefer, you can contact your nearest Panasonic-authorized servicer.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

mY microwave model number Panasonic - c89abc7.jpg

Posted on Aug 18, 2008

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