Question about Sony Playstation 3 (PS3) Console

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My ps3 will freeze after a short while when playing games or viewing blue ray movies. Viewing normal movies is fine. What do I need to do

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The blueray is on its way completly you need a replacement drive send it to me il sort it out visit my website xbox360repairspro.webs for more help

Posted on May 29, 2011

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My new 3.15 ps3 won't play blu-ray but will play everything else no problem. no problems to play games or to play normal dvd's. When playing a blu-ray the UNIVERSAL part at the start of the movie plays...


f the Blu-ray Disc does not support 1080p 24Hz video mode, the video output may not display properly.

If a Blu-ray Disc movie is not loading properly or is freezing on a title screen, this may be caused by the PLAYSTATION 3 attempting to download BD-Live content from congested movie studio servers. If you experience this issue, you may choose to temporarily bypass the BD-Live content until the congestion at the movie studio servers has cleared.

Go to Settings icon (Settings) > Video Settings icon (Video Settings) > [BD Internet Connection], select "Confirm". Then reload the Blu-ray movie and the PLAYSTATION 3 will prompt you if you wish to allow the disc to access BD-Live content. Choose to not access BD-Live content to see if the movie will now load.
For some reason you seem to think this is a PS3 problem. Why do you think this is a PS3 problem? If you can play PS3 games, then I will say it is not a PS3 problem, as all PS3 games are on Blu-ray, and if you were having problems playing PS3 games, then that could account for the movie not working.

Since only the movie isn't working, I am going to say you have a defective Blu-ray disc. Did you just buy this movie, or have you viewed it before using the PS3? If you have never viewed it on the PS3, then the problem lies in the disc, and you need to take it back and have it exchanged.

If you have played the disc in the PS3 before (the PS3 you are having a problem with, not a different PS3 or Blu-ray player), or you still think it is a PS3 problem, then use the "Disc Troubleshooting" support page. Normally, if a Blu-ray movie will not play, it won't play at all, and it is because the Blu-ray laser has gone out. It sounds to me that the disc is bad, but this is only going on the information you have supplied.

Here is the Disc Troubleshooting support page mentioned above:http://playstation.custhelp.com/app/answ…

**EDIT**
Sorry, I just noticed you gave a UK link. Here is the support page for the UK. You will have to do a search on the site to find the Disc Troubleshooting page for your region.http://uk.playstation.com/support/

**EDIT**
Okay, here is your Disc Troubleshooting page for the UK:http://faq.en.playstation.com/cgi-bin/sc…

Mar 27, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 wont play movies


Sounds Like your blu-ray drive is going bad. if you still have warranty play movies until it breaks and get a new one

Oct 18, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 games/movies will freeze... will not load games/movies


Hi,This is a common problem on the PS3 unfortunately and is caused by a faulty blue-ray drive. Unit will have to go back to Sony for service.You should try a DVD cleaning disk first to be sure that dirt on the laser lense is not causing the issue. You can also open the case and clean the laser lense with a Q Tip and an alcohol cleaning solution. If you plan on opening the case at any stage please ensure the unit is disconnected from its power supply. If this fails and you are confident with electronics there are several videos on YouTube showing how to replace the drive if you choose to order it and do it yourself.Hope this helps. Please remember to rate my answer. Many Thanks.

Aug 31, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 will read normal cd/dvds but freezes on blu-rays after a few moments. I can play any ps3 game from my hdd without issues, so I think it's a blu-ray issue. I can play ps3 blu-ray games for an hour or...


The 405 nm 10 mw blue violet laser gets whats called thermal kinks in the
optical medium .There hard to weed out in batches of KGD (Knowen Good Dies) . the
problem will arise as the laser diode cycles 400-600 times which puts it right in your-living room
when it starts failing. sound like the Laser.

Jul 14, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Screen freezes playing Blue Ray discs only.


I answer this question like ten times a day so don't feel bad.

The blu-ray laser in your PS3 is a three part laser (cd / dvd / blu-ray). They last only 1-3 years with average use. It's a Sony defect.

Check out my common PS3 problem and repair guide for tips and suggestions for your problem.

http://rescuetechla.blogspot.com/

Please feel free to email me any other questions and please don't forget to rate!

:)

Thanks!

RescueTechLA

Feb 24, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Ps3 not playing blue ray moveis


PS3 is The amazing device by sony but it has some common problems like sound problem, video problem etc..... Good news is that these all problems can be repaired with the help of DIY Guides, one such guide available at PS3 Repair Blog.
'
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Jan 20, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

My ps3 freezes


go buy a xbox elite and play halo 3 online and you will never have to worry about your ps3

Nov 24, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Bluray freeze


Had the same issue. Next It will start doing the same thing with your PS3 games. Your blue-ray/lazer is going out it will quit working soon. Alot of PS3 have bad lazers in them. I replaced mine works great now.

Sep 11, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

PS3 Freezes with all blu-ray type discs.


You are Partially right.
Ps3 actually work with 2 different diode laser inside.one is Blue and one is red and both working on 2 separate circuit but with the same coil.i do believe the blue diode is dead or defective and that`s why you are able to read dvd(regular one) but no blu ray dvd or ps3 games.Try to clean your lens or replace your laser and you will resolve your problem

Jun 10, 2008 | Sony Playstation 3 (PS3) Console

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