The Infra-red broiler covered by glass does not sear or brown sufficiently
My broiler does not sear or brown suficiently. I've had two DCS trained service techs in, the first replaced the thermostat, but the broiler still under-performed. The second tech brought a thermometer and delcared the broiler was performing as designed as it reached 560 degrees fahrenheit. I was told by a DCS engineer that this self-cleaning all gas model has a design flaw, because the broiler is covered with glass. Do you have any suggestions?
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This is a control board issue. The contacts on the broiler relay may have welded closed. You options are to replace the controller, or disable the broiler relay output. The controller is the most expensive part of the range. The model numbers shown do not match a Kenmore stove, so I couldn't give you a better answer. Check on the back of the unit for a model number and go to Sears Parts site to find what you need. If the oven works but not the broiler you may be able to disconnect the output from the card and continue to use the rest of the range. I did this while waiting for my part to arrive. The Sears store should have a wiring diagram if you can't find the one that is usually found on the stove. Mine was in an envelope on the back of the unit, though I have seen them attached to the backside of the rear cover. Mine was just a quick connect and I pulled it loose, taped the end up and continued to use the rest of the range.
I finally got to the wires and was able to get the ignitor replaced, but only after an hour of contortions (and just a little cursing!) I have already replaced the oven ignitor on this range and it was relatively easy. The range is only 5 years old, was pretty expensive, and I'm very disappointed in the service record. Believe me, the company's Customer Service department is rude, unhelpful and downright surly!
This happened to my DCS when the Hot Wire Relay went out. It isn't an expensive part, but finding someone that knows what needs to be replaced, and then can replace it is hard. My oven also did the opposite and continued to heat without shutting off, and it was once again the hot wire relay.
Well some of the older ones have a unit that is sorta like a pilot light which keeps you safe by not letting out gas before it ignites so as to not blow up. This macanism is probably bad. I use to replace them on Tappan ovens. They would last a couple of years and then would go out and to replace them then was about $80.00. Easy to do. They are usualy located inside the oven somewhere and look like a glass eye on one end with a small 1/4 inch gas line connecting to the other end.