Question about Canon Printers & Copiers
Be sure that when you install the software, you do not have any other programs running including your virus control. If you have already installed it and it is not working, you need to uninstall and start over with a clean install. turn off and unplug your printer from the wall and the PC and follow instructions when you install again to get everything done in the proper sequence. If your software tells you there is an updated driver and asks if you want to update during installation say YES. sometimes this will happen. Good Luck and let me know.
Posted on Aug 15, 2008
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