Question about Kettler CTR2 Elliptical Trainer
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Posted on Jan 02, 2017
This is a common problem for the CTR1, it actually sounds a lot worse than it is. It's just one of the 4 bolts that hold the front "pole" of the CTR1 in place that is broken. You will need to unscrew the bolts at the base (just move the plastic piece that hides the bolts up on the "pole"). After removing the pole you will need to remove the broken bolt from the inside of the "pole" with plyers. Then just put the pole back in the base, replace the screws (be sure to tighten them good). All will be good :)
This is a weak point of the CTR1, be prepared to run into the same problem again down the road...
Posted on Jan 16, 2011
SOURCE: My power pack & cable(
Contact Kettler as per the following instructions from their website: https://www.kettlerusa.com/parts. Your product is still available on the Canadian site so you should be able to order parts.
KETTLER'S Parts and Service Staff are available Monday thru Friday from 9:00 a.m. to 4:30 p.m. EST.
Requests can be submitted by phone to 866.804.0440, fax to 757.563.9273 or e-mail to email@example.com.
Model number of your product, your name, phone number or e-mail address is extremely important in order to process your order on time. Regular orders should be completed within 4-5 business days of order receipt. Special orders (parts required to be shipped from manufacturer in Germany) should be completed within 30 - 90 days. Our phone system is equipped to process messages in the order they were received.
Please only submit your request once by phone, fax or e-mail. Each of our KETTLER Parts and Service staff will provide you with accuracy, excellence and friendly professionalism. Please note we are only able to service US and CANADIAN customers.
To look up the part numbers for the items you require and for future reference your manual is available here:
Posted on Jun 25, 2011
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