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I have downloaded Drivers for Dell 720 Printer onto my laptop operating Windows 7. It installed successfully. But when I go to print I receive a message that the printer is not communicating with my computer.

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Is there a usb cable that plugs into the laptop? I would start there.

Posted on May 21, 2011

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2 Answers

Can't install printer on my laptop, Dell Inspiron 5030 using Windows 7.


Hi,
Try installing the printer driver that corresponds with your operating system.You can download the driver here but make sure you specify your operating system type[windows 7].

Hope this helps.Thanks!

Please rate this answer.

Oct 19, 2011 | HP Photosmart C5280 Printer

1 Answer

Just bought a new computer and my Dell 720printer does not work? Thank you


If you bought a new computer it probably has Windows 7 installed and the Dell 720 may not be compatible. You can try downloading the Vista drivers from Dell here. They may work with Windows 7. If not, you'll need to replace the printer with a later, Windows 7 compatible one.

Jan 09, 2011 | Dell Inkjet 720 Printer

2 Answers

Cant get my 720 printer to install on windows 7. No drivers available


hi you can use windows vista drivers for this printer to install on windows 7, have been to the dell website and they say, it is not compatible with windows7, but, the windows vista drivers will work..supplied is a link to this section, look at the bottom of the list where it says "operating system compatibility with dell printers" hope this helps..please vote thanks...click link below... http://search.dell.com/results.aspx?c=us&l=en&s=gen&cat=ans&k=720+printer+driver&rpp=12&p=1&rf=all&nk=f&ira=False&~srd=False&ipsys=False&advsrch=False&~ck=tab

Aug 18, 2010 | Dell Inkjet 720 Printer

1 Answer

Dell 720 printer won't print.


The problem could be because of ONE out of FOUR problems listed below. Try the steps recommended and it should fix the problem.

Thanks,
Abhishek

Jan 03, 2010 | Dell Inkjet 720 Printer

1 Answer

Can you help me install my dell 720 printer with the drivers download from dell? My 720 dell printer installation disk was lost and I have had NO success reinstalling the printer with the drivers download...


you can follow these steps:

1.Check if the firewall is blocking any printer services

2.Check what port the printer is using (reenable the bi-directional support) and if it's on online mode

3.Disable all the firewalls

4.Uninstall the printer driver and software

5.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-2

HKLM\System\CurrentControlSet001\Control\Print\Environments\Windows NT x86\Drivers\Version-3

Optional***
6.Delete any non default items under the ff keys:
Note: ONLY THE NON DEFAULT ITEMS SHOULD BE DELETED
HKLM\System\CurrentControlSet\Control\Print\Monitors
HKLM\System\CurrentControlSet001\Control\Print\Monitors
Default items are as follows:
AppleTalk Printing Devices
BJ Language Monitor
Local Port
PJL Language Monitor
Standard TCP/IP Port
USB Monitor
Windows NT FAx Monitor
*****
7.Delete any items under the ff keys:
HKLM\System\CurrentControlSet\Control\Print\Printers

HKLM\System\CurrentControlSet001\Control\Print\Printers

8.Completely remove drivers by doing the ff: (Option for comm failure because of the upgrade from xp to vista)
Ensure there are no documents in queue.

Disconnect printer’s USB cable.

Click the Start pearl, then click All programs, Printers, Dell xxx (where “xxx” is the printer model number) and then Uninstall. Complete the uninstall utility.

From the start search box type spool and press .

The spool folder located at c:\windows\system32\spool opens.

Rename c:\windows\system32\spool\drivers\w32X86 to c:\windows\system32\spool\drivers\backup.

Rename c:\windows\system32\spool\prtprocs\W32X86 to c:\windows\system32\spool\prtprocs\backup.

9.Restart the computer.

10.Check th services status

Start-Run- Type Services.msc and Click on Open

You will see long list of services

You need to make sure following 4 Services are set to Automatically start

Remote Procedure Call RPC
Remote Procedure Call RPC Locater
LexBce Server
Print Spooler

11.Reinstall the latest printer driver
12. Make sure the driver you downloaded from support.dell.com is compatible with the operating system that you're using, for example windows xp or windows vista.

Oct 01, 2009 | Dell Inkjet 720 Printer

1 Answer

My Dell 720 printer won't work withmy dell 1521


All printers are compatible to a degree.

What operating system are you running on your dell 1521 laptop? What drivers are supported on your Dell 720 printer?

If you are running Windows Vista on your laptop and there are only drivers for your printer up until Windows XP and nothing is on Dell's website for your printer in terms of drivers, then you can only try to run Windows Vista in Compatibility Mode.

If this doesn't work, then you'll need to get a new printer.

Aug 19, 2009 | Dell Inkjet 720 Printer

1 Answer

New laptop Vista


I am guessing that the instal disk that you used was not for VISTA? Download and instal the VISTA driver from the DELL websie for you model printer, below:

http://search.dell.com/results.aspx?c=us&l=en&s=gen&cat=sup&k=photo+720&rpp=12&p=1&subcat=dyd&rf=all&nk=f&sort=K&nf=19019~7~161365&navla=19019~7~161365&ira=False&~srd=False&ipsys=False&advsrch=False&~ck=anav

Jan 13, 2009 | Dell Inkjet 720 Printer

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