Question about Lexmark X5470 All-In-One InkJet Printer

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Have a 5470. No green power button but have red light burning under the ink cartiages.

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Hi,

Welcome to Fixya. Please follow the instructions given below to troubleshoot the power issue:

1. Connect the printer directly to the power outlet. Surge protectors can actually draw power away from the printer. If this fails, please try multiple power outlets to ensure your specific outlet is not damaged, and make sure the printer is not connected to the PC while testing the unit.

2. When trying to power on the printer, feel the power supply box (if there is one) and note whether or not it is warm. If it is warm, the problem is not in your power supply, but most likely in your printer. If it is cold, the power supply might be defective.

3. Ensure you have the correct power supply connected to the printer.

4. If you have access to a voltmeter, please ensure that the power supply is giving out the correct amount of voltage (most of our printers use 30 volts output).

Thanks for using Fixya.

Posted on May 20, 2011

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