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I have just purchased a 2493HM monitor. When I press the menu,audio etc on the bottom of the monitor the curser is behind the options and also are these supposed to lit up as they are just about impossible to see on the bottom of the monitor. Adjustment is impossible. Hope you can help me with this.

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The monitor is simply bad and better have it replace since its new..

Good luck........

Posted on Aug 15, 2008

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Return your monitor to where u brought it for exchane or repair, monitors either work or they don't

Posted on Aug 15, 2008

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The internal system is faulty.

Posted on Aug 15, 2008

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  • tech expert12 Aug 15, 2008

    if you have pressed it tightly and damaged then you have to get it repaired by calling a technician . he will adjust the system manually for you.that will be under his service charge,not too costly.

  • tech expert12 Aug 15, 2008

    if it was from first only and not any physical damage return the monitor to the dealer/company .and get it replaced.

  • tech expert12 Aug 15, 2008

    as it is new it will be under warranty.very rarely this problem occurs of defective system, do not worry the company always supports their custmers.they will help you further. best of luck.thanks

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f9b06aa.jpg

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