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I need to talk to a customer service person about SKYPE

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Hi,

Welcome to Fixya. Would like to know what seems to be the problem with Skype.

Thanks

Posted on May 20, 2011

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Posted on Jan 02, 2017

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Why can i only see one camera using Skype how can i see both cameras is there a PP?


I skype and I see who I talk to and myself if I turn my camera on

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How to contact Amazon customer service my phone?


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Is there a customer services phone number to talk to a live person about this matter


In your question about Ematic 7" Touch Screen Tablet you asked "Is there a customer services phone number to talk to a live person about this matter"
Now, could you tell us about WHAT MATTER you wish to talk about with a live person? Reformulate your questin an be more specific.

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Skype support phone number


contact skype through your online account and ask them

Jun 14, 2014 | Computers & Internet

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Basic talk support why can i here who i am speaking to they can not hear me very well


Here's to necroing another old unanswered question.

This would depend on what application you are using to talk to another person. If you are using a computer based application this will be hindered by poor bandwidth. Likewise, if you are referring to a VOIP phone line bandwidth will also be a factor. Fortunately in the case of VOIP you can adjust the amount of bandwidth along with priority to access to it within your vendor's software application. The process will vary from one provider to the next so hit up the troubleshooting pages with your provider. I've linked to a few below.


Vonage: Support Home Page
Skype: Help for Skype user guides FAQs customer support
Ooma Telo: http://support.ooma.com/contact-us
Comcast ' Xfinity Voice: http://customer.xfinity.com/help-and-support/phone

May 27, 2014 | Computers & Internet

1 Answer

Noise when talking on skype


When using services like Skype or VoipBuster the audio is compressed. Depending on the quality of the internet connection the audio quality will be different. If you or the person on the other side of the line has a bad internet or bad WiFi connection, the compression of the audio will be much stronger, resulting in a worse audio quality.

Another problem that occurs many times is an audio feedback. If you, or the person you're talking to uses a microphone and computer speakers, the audio coming out of the computer speakers can be captured by the microphone and be amplified again. It forms a feedback loop and creates an echo. The best thing to do is that you both use a good quality headset instead of putting the audio over computer or iPad speakers.

For your iPad, you can buy the Apple EarPods. They are affordable and contain a microphone to make Skype calls with your iPad.

You own a iPad, which is a device of high quality. If the person you're talking to has a crappy phone or bad hardware, the quality will be bad. The advice then is that that person buys a device that has a higher quality than he or she is using now.

I hope my advise will solve your problem.

Feb 12, 2014 | Apple Ipad I-pad

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In my laptop hp compaq cq45 with os windows xp microphone is not working plz solve my problem...


If the person cannot hear you then, either your microphonedriver not installed or not working OR the microphone is not configured inSkype.
To test your microphone then click on Start - All Programs - Accessories -Entertainment - Sound recorder. Then record your voice and then play it back.If this is OK then the microphone need to be configured in Skype.
To configure the microphone - Open Skype - Tools - Options -Audio Settings for the Microphone THEN click on Save.

Mar 04, 2012 | Computers & Internet

3 Answers

How do I talk to someone on skype


1. First you must download the skype software and signup for a free account. You can do all of this at http://www.skype.com 2. You must make sure that you have a webcam, either built into your computer or a third party webcam that you bought in order to do video conferencing. If you want to do just voice, you need to make sure you have a mic. USB mics for $10 do a really good job and you can get them from any computer retail shop. 3. Once you sign up and make sure all the equipment is hooked up you need to search/find the person you want to skype with who has hopefully performed the same first 2 steps you have and sent you there username via email or some other method. 4. Once you find them through the skype built in search you should have an option to call that person, click on the icon that looks like a phone. 5. This should ring on the other persons computer and all they have to do is click on the answer button that pops up and you should be talking to each other.
Other than the signup and making sure you have a mic or webcam plugged into the computer all the steps can be done from within the skype software you downloaded above.
Hope this helps you on your way,
Good Luck.

Apr 29, 2011 | Computers & Internet

1 Answer

The instant messages are just staying in my skype but cannot be sent out to my recipients


IF YOU'RE TALKING ABOUT SMS AND NOT IM YOU MUST HAVE MONEY ON ACCOUNT OR A SUBSCRIPTION, IF YOU DO, OR IT IS IM'S AND NOT SMS, THEN CONTACT CUSTOMER SERVICE. THEY ARE QUITE GOOD, AND WILL WORK WITH YOU TO RESOLVE YOUR PROBLEM.
GOOD LUCK

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My laptop has a built in camera. how do i use it? i need a certain software and i can't seem to find it on here. the person who sold the laptop showed us how to record video but i don't remember how


Chwck programs list in the control panel. You can use a chat software like yahoo messenger or skype if you cannot find the webcam software.

Apr 02, 2010 | Computers & Internet

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