Question about Schlage FE595-PLY-FLA FE595PLY620FLA Antique Pewter Electronic Security Key

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When I punch in my code for my Schlage FE595, the code is accepted and the schlage key blinks, however, it does not allow for the unlocking or for me to open the door. Also, when I set my door from the inside to unlock, I still can not open the door from the outside, as it remains in it's locked status. So with the door is set on UNLOCK from the inside, I am still unable to open from the outside. The only way into my house now is by manual key use. My door is always locked now, do you know what the problem may be? I took it apart, used my PC, changed batteries, I am at a loss and this was expensive... thanks for your help :-)

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Change the battery. Change the battery. Change the battery. Change the battery. Change the battery.

Posted on Jan 07, 2016

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I am having this exact same problem with a brand new installation. The door will not unlock from the outside without a key. The code doesn't work and the door is always locked from the outside, even when the knob on the inside is unlocked. Those video links lead to "404 file not found"

Posted on Oct 28, 2014

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You did not indicate whether this is a new installation that you are having difficulty with,but I'm going to assume that it is.

I'm going to direct you to a web page that has a wealth of information for the Schlage locks:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx#1

This page has links to the PDF file of the installation instructions, which you should already have in your possession:

http://consumer.schlage.com/Project%20Documents/P515-859.pdf

Also, there are two videos that may be helpful in troubleshooting your problem:

Installing your FE 595 Keypad Entry Lock video:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

And, Programming Your FE 595 Keypad Entry Lock:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

The reason that I think it's a good idea to review these two videos is that again, assuming this is a new installation, is that you may spot a mistake in the initial installation process.

Was the "Thumbturn" in the proper position when the inside plate was installed? (Shown at the 5 minute mark of the installation video)

Also to be found on the Service Support page link is a link to Schlage's Service & Support
which will allow you to contact Schlage if the problem remains unresolved after reviewing your installation.

I hope this helped. Good luck!

Posted on May 21, 2011

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Posted on Jan 02, 2017

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Exploded view of parts for fe595 schlage digital lock


If you haven't already found this out, parts are not available.
Response from Schlage:
Thank you for your e-mail. Unfortunately if he had these locks on his business there is nothing we can do as far as repair. And unfortunately there are no dealers who have the parts available for repair. These are strictly residential keypads. I am sorry about this.


Joshua Bozarth
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2119 East Kansas City Road - Olathe, KS 66061

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Can you provide more details? I've had similar problems with Schlage Sense and August Smart Lock. So I might be able to help you.

The first thing we should try is reseting the lock and try setting it up as brand new one.

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The switch that unlocks my schlage FE595 door lock from the inside needs changed and I can't find a replacement.


Schlage's warranty policy covers the electronics for 1 year to the original purchaser. Last week I answered another question about buying the keypad assembly for a Schlage lock. Here's his experience:
"I had commented on their site about no spare parts being available and one of their reps contacted me and says they are going to replace the lock for me. This is a very generous gesture on their part and if it comes thru, will be a great deal for me. However, the problem still remains that there are no parts available for the other people that have this same problem. The locks have a lifetime warranty on the finish and mechanism but the electronics only have a 1 year guarantee...."
I suggest that you contact Schlage, but you will probably find that you can't buy the switch you need. Plead your case, ask to have it elevated, make a negative comment on their website like the other gent did.
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Your best bet is to contact Schlage directly. You can call during Midwest business hours (Mon.-Sat 7-7) at this number:
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For further information for the FE595 (installation & programming manuals and videos), go to this page:

http://consumer.schlage.com/Service-Support/Pages/InstructionsandManuals.aspx

The manuals are PDF files. If you cannot open them for viewing, you need to first download & install Adobe Reader, which you can get here:

http://get.adobe.com/reader/

Good luck!

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I just installed last week with new included battery and twice since The push pad was non responsive. I play with it for a minute or so and then the number pad lights and sound comes back and door...


Assuming you've followed the installation directions accurately and do not have a mechanical bind within the lock or between the lock and strike plate (how does it operate when cycled with the door open?). Beyond that, I'd exchange the lock with a new one.

On this page you will find videos of how to install and how to program your lock:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

If all else fails, here is a link to the customer service contact page:

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx

Good luck!

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How to put the springs in the right place


You might find the information on this page:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx#13

Feb 20, 2011 | Schlage FE595-CAM-ACC FE595-CAM-716-ACC...

1 Answer

Schlage FE 595 - - Just quit. Changed battery, codes, etc. Get green blinking light - hear click - doesn't engage. Disassembled - spring good, slides work, placement of round headed pin could be the...


This link will take you to the page you need, to get started:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Then scroll down to this heading on that page:
Electronic Security.....
There's a wealth of info under that heading. You will be able to see a PDF file of the original print instructions, as well as a video of how to install the lock. This is useful because there should be a sticker to be found on the backside of the keypad, with the code number ( the programming code) that you need to reprogram the lock. This installation video (fourth item down) will be useful to allow you to disassemble it and view the sticker. This is also a great time to change the 9-volt battery! A battery should last about three years under normal usage.
The ninth item under that same header is a video which walks you through how to reprogram the keypad to your new code, using that program code that you found on the backside of the keypad.

A note about the PDF files: If you cannot view a given file, you need to first install Adobe reader. You can get the free download from here:

http://get.adobe.com/reader/

Good luck--and please provide feedback if this helps!

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Go to this page for downloadable instructions and videos:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/

Good luck!

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