Question about Philips GoGear Ariaz MP3 Player

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My philips gogear ariaz 8gb wont turn on.....yesterday it froze then i think it ran out battery.over night..now nothing is happening i tried to charge it and but it wont turn on....

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I have had this happen a few times. Try putting a pin in the reset hole. This worked every time for me, plus I didn't lose any data from it, which I thought I would.

Posted on May 23, 2011

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  • jereenxxo May 24, 2011

    i tried doing that but it doesn't work..:/

  • abcde106 Sep 15, 2011

    Thanks, that solution helped me today

  • contactladya
    contactladya Aug 28, 2012

    I was listening to music last night and was charging at the same time and when I woke up 3 hours later I unplugged it (it said Goodbye) and now it will not turn on. I tried to reset and nothing. Philips refuses to do anything for me as it is "out of warranty" This was only it's second charge ever. What a waste of money. I regret spending my money on this junk. I am never buying Philips again.

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Posted on Jan 02, 2017

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How to fik my Philips Go Gear Ariaz 8gb showing file system error?


Ask Philips at: http://www.support.philips.com/support/contact/contact_page.jsp?userCountry=ca&userLanguage=en

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The built in speakers on my gogear 8gb mp4 player is not working. i've been using it for almost 2 years now :(


My ENT doctor said no more ear buds, no more ear phone so I Amazon purchase another GOGEAR Ariaz because they have an external speaker, or so I thought.

I tried all to get the speaker ARIAZ 16 gig to work. Nothing. Speaker does not work. The instruction manual that comes right on my 16 gig GoGear Ariaz is for titled GoGear AZURE!

AZURE! Where did that come from? The Azure manual does not show a speaker. Go figure. I do not think my Ariaz-Azure has a speaker. It does have Bluetooth that works for me OK with a Philips external Blue Tooth Speaker. No ENT correct external speaker on the player itself? Or am I wrong.

The tiny, tiny micro writing label on my "GOGEAR Ariaz" is a label for "SA5AZU16KF/37. Even though the Logo on the case of the GoGear is imprinted ARIAZ!

If I am wrong and my Philips Azure???-Ariaz has a speaker I would be pleased to know how to make the speaker work.

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Nov 03, 2013 | Philips GoGear Ariaz MP3 Player

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Instructions for opperating GoGear MP4 player. I purchased this product last night at Wal-mart. There are no operating instructions for the device.


The model number may be off. Please do me a favor and let me know if this helped. If this is not the model for which you're looking, reply to this answer and I'll find it.
http://download.p4c.philips.com/files/s/sa2cam08k_97/sa2cam08k_97_dfu_aen.pdf

Oct 06, 2011 | Philips GoGear MP4 player SA2ARA08K02...

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I have had my Philips GoGear Ariaz 8GB player for only one month and it was working fine but now it will not turn on or take a charge.


I have just had the same problem as well tried reset / repair nothing at all contacted Philips told it was a major fault with internal power unit. Mine was Manufacturer refurbished, which philips also told me they don't do, they throw them away so how can mine be @manufacturer refurbed?

Feb 26, 2011 | Philips GoGear Ariaz MP3 Player

1 Answer

My GoGear Aria 8GB won't turn on! I've tried the reset button but nothing works.


this also happens to me a while a go ., just charge your go gear ariaz 8gb on a direct electrity plug in your usb charger maybe it was too drain

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My philip 8gb froze up and then turned off and wont turn back on


It's not broken.
You have to upgrade the firmware on the GoGear to resolve the issue.
The instructions and files that you need are on Philips website.

-Tha Mp3 Doctor

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Phillips go gear 8gb


Reset the player by inserting a paerlcip into the reset hole. If that fails, go to Philips' website and upgrade the firmware on your player to solve the freezing issue permanently. Actually, don't go to Philips website - run the Philips Device Manager and select Update. If the device manager won't recognize the player, unplug the GoGear, hold in either the shuffle button or volume + and reconnect it to the computer until a Found New Hardware Wizard window pops up.

-Tha Mp3 Doctor

Dec 29, 2008 | Philips GoGear SA5285/37 Digital Media...

1 Answer

8GB GoGear isnt working at all


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

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