Question about Garmin Nuvi 350 Car GPS Receiver

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The nuvi 350 no longer finds satelites - Garmin Nuvi 350 Car GPS Receiver

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This has been a common problem for these devices (Nuvi 350s). Contact Garmin and get a return code; ship it to them (or if you're near the store you bought, return it there). They will fix or replace, for free if you're within warranty.

Their technical support is very helpful, and I tried all the suggestions above. When nothing worked I called again, and they accepted it for repair even though it was outside original warranty. I think this is a common problem with the newer firmware, don't be scared to call their support.

Also, here's the solution that some Garmin Owners received from Garmin:
Thank you for contacting Garmin International.

I apologize for the inconvenience with your unit not acquiring satellites. It will need to come into us. I have set up a RMA for you to send the unit in. I just need for you to put the following information on the shipping label please.

Garmin Int'l
RMA ZW 0000000
Dock Door #20
1200 E 151st St
Olathe, KS 66062

Please send the unit in by itself. Once we receive the device from you, it normally takes 7-10 days to get it back to you. If you have any other questions, please let me know.


Additionally, check this trouibleshooting in the Garmin Site:
Why won't my Garmin device acquire satellites?

Hope this helps.

Posted on May 20, 2011


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