Question about Dual NavAtlas XNAV3500p GPS Receiver

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Battery for nav3550

I have a nav3550 gps and the battery won't hold a charge for very long. these numbers are on the battery " pl-563048 " " 6h0401646 " " pa637601ab " . can any one help me get a new battery? my e-mail is

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  • Ivana_rabay Jan 03, 2009

    my GPS dont hold baterry and it always were low baterry... i used it for 2 years and it was fine. now it dont even turn it on.. HELPPP!!! how can i get a new battery for it??? and where?? is it possible fixing it???


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Web site have these batteries.

Posted on Mar 14, 2009

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Usually an old (or older) battery will no longer hold a charge ... or will only hold a small charge (that will let you run the GPS for only a few minutes).
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Like for all lithium batteries, it's better if your device is not always connected and being charged (whether you are or are not using it). The battery will last longer and it will still be able to hold a stronger charge.

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The GPS device runs off the battery ... so, you need to charge the battery (fully, or enough to power the GPS) before you start using it again. For clarity, if the battery is not charged, the GPS will not run when plugged into a power source.

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My Tomtom 300 Go won't charge?

It appears that the battery will not hold a (good) charge anymore. If it is still under warranty, contact TomTom to address that problem. They may replace the unit for you.
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Hello there,
Since you have tried charging the device using the usb and the power cord. It is quite clear to know that the problem is from the device connection port. It is bad and need to be replaced.
But you need to Try to test the battery in other devices then try to charge it there to see if it will hold a charge. If the battery holds a charge there, then it means the battery is okay and if it does not charge. Then it means the problem is from the battery. It need to be replaced if so.
Then test the charger/ power cord on another device if it is not bad, then you test the usb cable also. After running these test. You will be clear to know if it is the connection port. Then replace the connection port once confirmed to be the problem. Hope this helped. Goodluck Elect_Comp

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1 Answer

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Mine does the same thing, after years of freezing heating and thawing in the car the batteries just won't hold a charge anymore.Getting a replacement battery would cost about $24 plus shipping.

It is possible to change the battery yourself.


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Magellan GPS battery will not charge, either in the car or at home plugged into wall socket.

Welcome to Fixya.

Here's a quick checklist if your GPS is charging.
  • Check if the chargers are functioning properly or is not defective.
  • Replace the battery.
  • Press and hold the power button up to 15 seconds and see if it turns on.

For a more detailed troubleshooting, post your problem again with complete details of the model number of your Magellan GPS device.
Thank you for using Fixya. Have a great day.


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Goto then goto customer service and CALL the 1-800 number and order your update... It cost $85.00 though!

Jul 03, 2008 | Dual NavAtlas XNAV3500p GPS Receiver

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