Question about Casio EX-Z800 Digital Camera

1 Answer

My camera Casio EX-Z800 has a lens error - Casio EX-Z800 Digital Camera

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 17,970 Answers

Digital cameras are extremely popular. However, with many cameras you will at one point be faced with a lens problem, more commonly known as the E18 error or lens error. It manifests by thethe screen. The lens either gets stuck in the extended position, or it tries to extend, fails, and then retracts. Here are ideas on how to repair the problem:

1. Call the manufacturer and/or visit their website to see if they will repair you camera. There arewill just send it to the manufacturer and then charge you more than what the manufacturer would charge. If you are in warranty, don't go to a store, call the manufacturer first.
Repair it yourself only if your camera is out of warranty, or if the manufacturer refuses to repair it for free, which may happen if, for example, they decide the damage was caused by abuse or neglect.

2. First, make sure your camera has fresh batteries and it is in recording mode.

3. Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

4. Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

5. Another method is to tap the padded USB cover part on a hard surface, for example, a desk. Sounds simple, but it works.

6. Place the camera on it's back and look at the lens from its side. It may look slightly crooked. If this is the case, power up your camera and apply pressure gently to the side of the lens to center it. It should then extend fully.

7. Try forcing the camera lens. Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended. Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a click as it pops back into place. If the lens is stuck at an angle, put the edge of the lens not the flat front, on the edge of a table and press the lens back towards the center. It will either click back in place and work or it will break off one of the three pins that ride in the grooves of the lens barrel. Try powering the camera back on.

8. If the lens doesn't extend at all or it extends and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a click as it pops back in place. Power the camera on.

9. Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a click. If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

10. If none of the methods work, you can dismantle the camera and try to clean the lens. A good guide on dismantling Canon digital cameras with pictures can be found in the external links.

Check this article fixing-lens-error-on-digital-camera.

Keep us updated and remember to rate this answer.

Posted on May 20, 2011

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Casio ex-z800 error lens


Hello

Thank you for using FIXYA!!!

This is a suggestion. If you do not feel comfortable trying it, you will need to take the unit to your nearest service centre. Feel free to let me know if you need any assistance.

The problem might be that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

May 20, 2011 | Casio EX-Z800 Digital Camera

1 Answer

"Lens error" cant figure out why?


There is a good chance that the lens on the camera is dead. I have a Casio Exilim EX-V7 that had a similar error before shutting off. Sent it in to Casio and the told me I needed a new lens for about $150. I hope you don't need to go through the same thing as me. good luck.

Jun 24, 2009 | Casio EXILIM Zoom EX-Z150 Digital Camera

1 Answer

Lens error with Casio Exilim EX-Z80 and makes a weird buxxing sound please I need help


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

May 18, 2009 | Casio Exilim Zoom EX-Z80 Digital Camera

1 Answer

Repeated lens error after Casio already fixed it once


This is probably THE single most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

May 02, 2009 | Casio Exilim EX-Z750 Digital Camera

1 Answer

Lens error Casio EX-Z60


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Jan 07, 2009 | Casio EXILIM Card EX-S770 Digital Camera

2 Answers

"Lens Error" on Exilim Casio 8.1 mega pixels EX-z9


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Oct 22, 2008 | Casio Exilim Zoom EX-Z80 Digital Camera

2 Answers

LENS ERROR 2 on my Casio Ex-V7


I read on the Casio website that this is due to an impact, meaning, the camera must have fallen or hit something really hard and strong.

Lens error 2 indicates that there is something wrong in the lens assembly. One possible damage concerns the image stabilization mechanism.

I also own a Casio EX-V7. My sister dropped it so hard that a dent has appeared on one of the front corners. Everytime I switch on the camera on record mode, LENS ERROR 2 appears for a few seconds.

Despite this, I can happily use the camera as usual. However, it's just annoying to see the Error.

I'm planning to bring it to a service center within a month from now.

May 26, 2008 | Casio Exilim EXZ75 Digital Camera

1 Answer

Camera shuts off lens error


"lens error" will only be fixed by sending into repairs. 800-706-2534 and keep choosing option 2. Tell them you have a lens error and they will tell you where to send it.

Mar 29, 2008 | Casio EXILIM ZOOM EX-Z60 Digital Camera

Not finding what you are looking for?
Casio EX-Z800 Digital Camera Logo

349 people viewed this question

Ask a Question

Usually answered in minutes!

Top Casio Cameras Experts

kakima

Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Greg Cann
Greg Cann

Level 3 Expert

1114 Answers

Are you a Casio Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...