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Mic not working and audio coming from both headphone and internal speaker of laptop

When I insert the headphone and mic, the mic is not working and audio is coming from both headphone and internal speaker of laptop.

My Email ID is solution:

  1. Reinstall Drivers, then
  2. Go to
  3. Enter your Information
  4. Begin live chat with Compaq online support
  5. Tell them your problem
  6. They will find your spedific solution depending on your Computer Stats
If further assistance is needed, email me at: "admin [at] tejenmail [dot com]"

I used to have the same issue with my HP Pavilion HDX9010NR (HP and Compaq is the same thing)

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  • 1 more comment 
  • zaappi Sep 01, 2008

    mic not working while chatg, but headph is ok,i can hera that person, but he cant hear me

  • monasthere Sep 17, 2008

    when i plug-in my headphone...internal speakers of my laptop should go-off! but they don't......they both work!!!!!!
    plz help!!!!

  • Anonymous Oct 05, 2008

    botn tne sound in the headphone and internal speaker of the laptop working at he same time


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  • 788 Answers

Before you go changing drivers and re-installing.
Are you useing the Headphone set supplied by HP on the Laptop ?
The Male jack may fit your input connection but be the wrong connection configuration.
Just an idea. Try a regular mic and make sure it works before making all kinds of changes.
If the headphone set was supplied by HP with your unit, then you may want to bring it buy Radio Shack and ask them to check it for you.

A short in the input wiring will mess things up.
Hope this helps.

Posted on Jul 27, 2009

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Try a different set of headphone, if it works, then it is the headphone set.

If you get same problem with all headphones, then

If you get no sound: ensure that you have sound from speaker, if you get sound from speakers and no headphone working, then there is a problem in the headphone connection.

If you have no sound at all , not even with speakers, then check audio settings in control panel, ensure audio is not muted. If audio settings are OK, then you need to reinstall audio driver, or you have a faulty audio card.

Additionally, if it is only the mic not working then do the following:

Go to control panel and open sound and audio device.

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Tick off the mute option.

The mic is muted by default in Windows, that is usually the reason why it is not working.

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