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The properties of my hard disk (Transcend StoreJet 500GB) show that there are 465 GB space of the disk are used. So it seems that all my data is still on the disk. But every time when I am trying to start with any folder on my StoreJet the computer goes with warning: "Problem with Shortcut the item "hauukx.exe" that this shortcut refers to has been chahged or moved, so this shortcut will no longe work properly. Do you want to delete this shortcut?"

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Is this the Problem???
Only Shortcuts,,,,,, The properties of my hard - _68.gif

Don't format your Flash Drive.
Your data is still there.

Use Shortcut Virus Remover.

  • 100% free
  • Setup file to download 1.1 Mb
  • Installed file 2 Kb
It will recover your all data.


Posted on Dec 07, 2011


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Posted on May 20, 2011


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1 Answer

My Transcend external harddsik when plugged show as loacal disk(H) but when I double click on it it gives msg"Disk not formatted do you want to format"Also it shows used space 0 & free space...

It's possible that your 500GB drive is damaged so the first thing to do is determine the condition of the drive. You can check if there are problems with the drive using the free trial version of

If it checks out ok then you can try to recover your data with Recuva it's free

Or if you need data recovery help this a good choice for low cost and fast data recovery. All data recovery work is performed remotely over the Internet from a boot cd that you download and the best part is they just ask for donations if you are happy with the results:

Sep 07, 2011 | Transcend StoreJet 25 Mobile 500GB USB 20...

1 Answer

I hav a Transcend StoreJet 25 Mobile 500GB harddisk... weni inserted it.... it askd me to format it.... nd wen i checkd d properties it said 0 bytes.... im really worried.... i dont wanna lose my data...

this problem might have occured due to the differences in compatibility.
use ur harddisk on the computer on which you have successfully viewed the content for the last time.
if this doesnt work, i suggest u to use a rcovery software to reover lost files in ur disk.
recovery softwares are available on the net,
my suggestion is that u use a software called "recover my files"

Jun 23, 2011 | Transcend StoreJet 25 Mobile 500GB USB 20...

1 Answer

When i check the properties of my transcend 160gig it says there is 39gigs used space however when i look at the files through my computer it only shows 1 file . how do i view and access the other files...

Click the start button in windows and select support and help tab.In the search box type show all files or hidden files then follow directions.Hope this helps

Apr 27, 2011 | Transcend StoreJet 25 Mobile 500GB USB 20...

1 Answer

How to remove write protection my transcend storejet 320gb. Now I'm just using 32Gb of space and that's it, I can't copy anything. But property shows me 278Gb of free space. HDD- WD3200BEVT-00A1TT0...

try right clicking and going to the properties and and reset the permissions of the drive. some times the user account will be write protected and the default hidden admin account will have full access.

Feb 28, 2011 | Transcend StoreJet 2.5 (TS120GSJ25T) 120...

1 Answer

Storejet problem

Good day!

1. Go to my computer and right click then click manage, go to disk management and see if your external harddisk is showed.If showed,then you can see the options there to manipulate your harddisk, either you format it or repartition.
2. You can use also a disk manager software to fully control the function.

Jul 06, 2010 | Transcend StoreJet 2.5 (TS120GSJ25T) 120...

1 Answer

Hi, i can't download some files to my transcend elite storejet 500GB, it's says the file is too big, but the file is just 5.49 GB and free space in hard drive is more than 400 GB. what to do?

You drive is formatted for FAT32. What that means is the way data is stored on the hard drive is an older method that does not support files over 4GB. The benefir of FAT32 though is it can be read and written in both Windows and Mac. If you hate mac (as we all do) then screw FAT32. I almost forgot, if you use this hard drive with the xbox 360 do not continue as the xbox 360 for some ******* reason 360s can only read FAT32. The new format we are going to go to is called NTFS (new technology file system) which is made by microsoft, makers of the xbox 360. lol

Anyway first backup everything you have on that disk. Either on a computer or burn it to DVDs cause if you don't you will lose everything.

Plug in the drive, right click on My Computer (or its just "computer" now) click manage. Go to disk management on the left pane. It will take a minute to detect all your drives. You will see your 500gb drive. Double and even triple check it is your transcend drive. Right click it and click format. Change File System to NTFS.

Apr 06, 2010 | Transcend StoreJet 25 Mobile 500GB USB 20...

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