Question about Haier HTE21WAAWW Top Freezer Refrigerator

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Cold Freezer Hot refrigerator

I've had to defrost my refigerator twice because the ice builds up which prevents my refrigerator from being cold. The first time I defrosted it everything worked just fine but the second time it no longer showed any result. I don't want to get a new refrigerator if I can afford to fix it. How do I know if its the nipple, the fan or what!? PLEASE Help me fix it

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  • Anonymous Oct 31, 2008

    I have the same problem! Clearly this issue is with all of these units and should be recalled. I defrosted the freezer and started over and had a cold frig for a day or two, but now it's back to warm frig, super cold freezer!

  • Anonymous Oct 31, 2008

    I have the same problem! This unit should be recalled!

  • orion-2222 May 11, 2010

    Having an identical problem and tried all the same stuff you tried, so far to no avail.  Tried compressed air (in a can) from the top down, no water came out the bottom, also tried a long straw -- nothing.  Also tried blowing up from the bottom with some tubing taped to the tube.  Water gurgled in the freezer but still did not drain.  Hate to plug it all back in and refreeze everything to try it again; lose a day each time I try this and fail..... did you find any other solutions on how to unclog the drain tubing??



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I'm having the same problem with a Haier Model HTE18WAAWW.

Water is dripping into refrigerator section from the freezer section. Eventually, refrigerator section was not cooling adequately. Freezer was freezing, but there was eventually ice crystals inside similar to hoarfrost. (See Google images for hoarfrost if you're not sure what hoarfrost is.)

I turned off and unplugged unit for several hours while I removed the floor pan and internal back panel in the freezer. There was ice built up in the evaporator drain pan that was blocking the air flow of cold air from the evaporator into the refrigerator. I melted the ice with a hair drier plugged into a GFI outlet for safety.

I dried everything off. I could not find evidence of water going down the condensate drain tube below the evaporator to the condensate drain sitting on top of the compressor. I tried running a coat hanger down the drain line to no avail. I poured hot water down the condensate drain line to no avail. I put everything back together. Works fine as far as cooling and freezing, but water is still dripping into the refrigerator.

I think the defrosters are okay unless the heater strip below the evaporator is burned out. I base this on the fact that there is no condensate around the door gaskets even though the temperature in the house is hot and humid. I may have to Ohm that heater out. I'm thinking the drain line is clogged for the condensate drain. It may need longer defrosting.

If longer defrosting don't work, I'm thinking I need to rethink how to clean out the condensate drain line. Maybe low pressure compressed air???

Posted on Aug 16, 2008

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I just spent three hours on the same model refrigerator trying to fix, symptom for symptom, the exact problem mentioned here, including frost in the vents to the refrigerator, water dripping into the refrigerator from the freezer, and plugged condensate tube, etc.
I took a hair dryer to melt most of the ice, after removing the back panel in the freezer to get at the fan, and the coil. I noticed that the condensate drain was clogged, so what I did was to take a ziploc bag, and cut one of the bottom corners off to make a hole just large enough so that a straw will fit through tighly. I cut it slightly smaller than the straw and pushed it through, so that the plastic was pulled tight around the straw to form a seal. Essentially, you are moving the hole in the bag with the straw. Think as if you were putting one of those little red plastic extenders on a can of WD40 to be able to aim the spray better, it's the same concept. Then, I filled the bag with hot water from the tap and sealed it, keeping the end of the straw inside the bag and the other plugged to try to keep it from leaking as much as possible (a little is expected). Then I put the straw down the drain tube and flooded it with the hot water. The straw aims it down the tube so that it melts the ice much faster that pouring water over the freezer, because the force of the water circulates the heat much better with a straw. Anyway, the ice melted and made a nice puddle on the kitchen floor, but hey, it's unclogged! I would suggest putting something under the other end of the drain tube first if you tried this.
Also, I raised the front of the fridge with the adjustable feet (by unscrewing the rubber thingies to extend them). This, I hope, will help the condensate drain to the back of the freezer and out the bottom. I don't know for sure if this thorough defrost fixed it, but I hope it did! I'll post again if I have any more info... Nice that this one model of fridge has so many problems, isn't it?

Posted on Aug 29, 2009


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