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I bought the pipedream shock therapy kit last night from todds superstore in tampa fl , and got home and played with it for a lil bit but it didn't have a manual , and then all of a sudden you know how when your looking at the screen at top it has like lil things moving and you can turn it up and make the power and speed higher , but then all of a sudden it wouldnt show that up top and it wont let u try to turn up the power or speed , so i changed the brand neew batteries and yet still nothing , like i said i just bought this last night and spent like $50.00 on something thats not even working now . how can i fix it ? what could be wrong ? what can i do about it if it doesn't fix ?

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6ya6ya
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SOURCE: the fisher price ixl when

We're having the exact same problem with our daughters iXL, she was playing with it all the sudden the screen went black so we changed the batteries. That didn't work so we got out the manual and it said to use a Q-tip to clean the battery connections and replaced the batteries (we even tried different types of alkalines). We tried to call customer service but they are only available from 6am-3pm Mon-Fri in our area which is bull**** some of us have jobs where our lunch is short and we can't spend it on the phone. I'm really mad that her favorite Christmas present is now a useless hunk of plastic.

Posted on Jan 26, 2011

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