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The printout from my BJ300 is fading out in spots. I have changed the ink cartrige, but the problem still prevails.

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  • mary432 May 25, 2011

    Hi,



    I'm still very much confused . I don't see any of that information on my printer.

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  • Canon Master
  • 3,530 Answers

Welcome to Fixya

Sounds like the print head is clogged and needs cleaning. Clean the print head and nozzles then do a test printer after cleaning.

Procedure:

To perform the print head cleaning procedure

  1. On your printer, press and hold the Resume button until the printer light flashes one time.

  2. When you release the button, the print head will be cleaned.

    You can also clean the print head by clicking the left Print Head Cleaning button in the Maintenance tab of the printer properties dialog box.

  3. When the print head cleaning begins, the POWER light starts flashing. This will continue for about 30 seconds. Wait for the light to stop flashing before you resume normal operation.
  4. Perform the Nozzle Check Pattern test again.

  5. If the results are satisfactory, resume normal printing.

  6. If the results are not satisfactory, you may need to execute a print head deep cleaning.
To execute a print head deep cleaning
  1. Make sure paper is loaded in the sheet feeder and the printer is turned on.

  2. Display the printer properties dialog box and click the Maintenance tab.

  3. Click the right Print Head Cleaning button.

  4. When the print head cleaning begins, the POWER light starts flashing. Wait for the light to stop flashing before you resume normal operation.

  5. Perform the Nozzle Check Pattern test again.
If the Nozzle Check Pattern is still unsatisfactory, you may need to execute a print head alignment.

To execute a print head alignment
  1. In Windows, display the Maintenance tab of the printer properties dialog box.

  2. Click the right Test Print button.

  3. Follow the instructions on the screens to perform an automatic print head alignment.

  4. A confirmation screen will ask you if you want to perform automatic print head alignment. Read the screen and click OK.

  5. Another screen warns you not to start any other operation until the alignment is complete. Again, click OK.

  6. The BJ Printer Status Monitor displays the Printer Status. The driver will align the print heads then will print an alignment pattern.

  7. Perform the Nozzle Check Pattern test again.

Thank you for using Fixya!

Posted on May 20, 2011

  • Jose Cada
    Jose Cada May 25, 2011

    Clean the printhead of the printer manually. Follow the three methods below:



    Unclogging The Printhead - Three Methods



    Canon printers have a semi-permanent printhead. It's the 'holder' that the ink cartridges (tanks) fit into. It can be removed fairly easily. Over time, it can and does become clogged, mainly from letting the printer set without use. You need to print both black and color at least once per week in order to prevent clogging and keep the ink flowing.

    Normally you can clear up minor clogs and streaking by running the cleaning cycle found in your printer's software utility. For quick access to your printer's utility (drivers): In your browser's address bar type: control panel\printers and hit 'enter' on your keyboard. This will bring up a page with your installed printer's icon. Place your mouse cursor over the printer icon and 'right-click' on it. When the dropdown menu shows, click on 'properties'. This will bring up the printer utility. Look for the 'maintenance' tab and follow the cleaning prompts.

    If the cleaning cycles don't do the trick in clearing up poor and incomplete output, don't give up and assume you'll need to buy a new print head (they often cost more than a new printer!). You can try the following as it will cause no harm: (we and many others have succesfully done this)

    Remove the ink tanks from the printhead (tank holder) and seal them in a ziplock plactic bag. Set them aside, preferrably propped upright. Next remove the print head, it snaps out. Use the kitchen or other sink and turn the water on so that it is running slowly and that it is warm. Hold the print head, bottom facing down, and cup your hand under the running water so that the water fills it up and flows into the the print head. This will flush the ink out of the printhead. You'll need to turn the print head over, bottom side up, and flush it that way as well. You'll see when there is no more ink being flushed out.

    You WILL need to do a final flush/rinse with some distilled, or purified water. This ensures that any risidual minerals or impurities of the tap water are flushed out of the print head. Set the print head on a paper towel to dry, drying time will vary. TIP: To expedite the drying process, shake the printhead vigorously as there is a fair amount of water retained after rinsing!

    Place the printhead (tank holder) back in the printer and reinsert the inks tanks. The printer should automatically do a print head alignment. If it doesn't, manually perform a "Printhead Alignment" through the printer's utility. Next, run the "printhead cleaning" cycle and print a nozzle check.

    Here's another, similar method:

    Open the lid of the printer and when the print head moves to the left, remove the cartridges (tanks). You should then be able to easily remove the print head. It has the circuitry on it and on the bottom are the outlet nozzles.

    Get a small, shallow pan and lay a couple of paper towels in the bottom. Heat up (via microwave) enough purified/bottled water to cover the paper towels. Set the print head on the towels. You should see ink 'bleeding' out. Move the print head to several different spots (about a minute each spot). This will dissolve the ink clogs. Remove the print head and gently dab it dry on fresh paper towels.

    Place the print head back in the printer and insert the ink tanks.Run a print head alignment and a regular cleaning followed by nozzle check and test print(s). That should do it. If not, repeat the above procedure(s).

    If the above two methods don't quite do the trick, try this:

    Remove the ink tanks and printhead (cartridge holder) from the printer as instructed above. Get a small bowl, dish or pan, large enough to accommodate the printhead. Lay down a layer or two of paper towels in the bottom of the container to protect the printhead circuitry from contact damage.

    Make up a 50/50 mixture of ammonia and distilled water, about a pint will do. Heat the mixture up in the microwave for about a minute or so, not boiling. Slowly pour over the paper towels so that you have approximately 1/2 inch mixture total. Set the printhead (cartridge holder) into the container and pour some of the remaining mixture over the top, just enough to wet it good. Let it soak for several hours (3-4) or overnight. You can move it slightly to a different spot every hour or so.

    Remove the printhead and rinse thoroughly with distilled water. Shake it dry, set it on folded paper towels to air dry. Reinsert the printhead and ink tanks. The printer should do an automatic "Printhead Alignment", if not manually do so and run a cleaning cycle or two followed by printing a nozzle check pattern to check your progress. Repeat as necessary.

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