Question about Singer CE-200 Quantum Futura Computerized Sewing Machine

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Singer futura ce 250 software

I downloaded the software and at first it kept telling me that it couldnt install the CLEM driver. I downloaded the patch & i'm not sure yet if that has worked or not (although im pretty sure it did) because now all of a sudden when i click the program, it tells me that my machine is not connected to my computer via USB/machine not turned on. when it is-i know it shouldnt be a problem with the USB cable itself because when i unplug either end of the cable-PC flashes on the screen of the embroidery machine. Please-any help???

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  • Anonymous Oct 24, 2008

    I have Vista and the same issues.

  • Kathleen Lawrence Dec 01, 2008

    i have been using mine with my old laptop, now i got a new one with vista and am so mad i am down not able to sew b/c of this software!!!!!-kathleen

  • ssmcd Dec 20, 2008

    My laptop already has a 32 bit Vista OS. I keep getting the same error

    messages too. Can't load the CLEM driver, INF invalid. I have tried using a different USB cable. NOTHING WORKS. I emaiIed Singer with the problem and all they said is it may be a defective port on the machine. It recognizes the port when you turn on the machine, so the port can't be bad. I am so frustrated and angry. I paid all this money for this Futura 250 embroidery machine and I can't even use it. I am almost to the point of returning it. Can somebody please help?

  • m_vellis Jan 02, 2009

    I have the same problem with the 350 and Vista 64 bit. Is Singer working to update this?

  • catcrazzy Jan 03, 2009



  • mrqeez Jan 29, 2009

    my installation CD was damaged, so that 1 lost the driver. where can i get the copy of that driver?

  • Anonymous Feb 12, 2009

    i am having the same problem, hope we can get it worked out.

  • hollywtodd Mar 27, 2009

    I need to find the installation CD for the Futura 250? Any Advice?

  • fausz59 Apr 18, 2009

    I'm having the exact same problem. None of the patches or updates are working.

  • Anonymous May 01, 2009

    Has anyone been able to resolve this problem? Looks like there are alot of us having the same issue.

  • SheTiger May 11, 2010

    New Futura machines CE150/250/350 from the beginning were supplied with the proper driver for Vista, so the patch that fixes driver installation problem does not exist.

    Message "PC" on the sewing machine panel is correct if you unplug the cable.

    Which operating system do you have? XP or Vista?

  • Anonymous Mar 27, 2014

    program to sync machine to pc



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This problem is with VISTA 64 bit. You need to load Vista 32 bit on your laptop. There are no 64bit drivers for the Futura CE 250. You will probably find this problem with other software too that doesn't specifically support 64 bit OS.

Posted on Dec 14, 2008

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  • gmrangel45 Jan 20, 2011

    I am fixing to order a photo stitch sofeware for my singer futura ce 250. Can anyone tell me if this software going to work? From the reviews above it doesn't. But the reviews was from two years ago.

  • rnpig Feb 06, 2011

    I download the vista 32 bit but it still keeps telling me my machine is not connected but I know it is. I have enven changed cables but nothing is helping. my machine is a dell

  • carelita Jun 01, 2011

    Here is the solution, it worked for me:

  • sandilea
    sandilea Aug 27, 2012

    I can get to thi site...keeps saying it doesn't exisit...HELP!


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I been experiencing the same problem ...this worked for me:

Posted on Jan 21, 2012

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I had this problem. There is a patch that needs to be applied. I called singer and after an hour wait, a rep helped me to download it and install it. problem was fixed. I now have a new laptop and guess what!! This am I started the futura up, went through the first step on my large hoop. Looked over at my laptop and the icon was gone. I tried to reopen it. Nothing. I restarted my I am getting the same thing all over again and it is a Saturday and I highly doubt if singer is open today. I would NOT buy this machine ever again!!

Posted on Dec 15, 2012

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Posted on Jan 02, 2017

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SOURCE: Singer FUTURA CE-250 beeping at startup.

To clean the lint is good to thread the machine with unwaxed floss. When it beeps what code does it shows at the panel?

Posted on Oct 17, 2009

Tally Girl
  • 1129 Answers

SOURCE: I am looking for a free Singer Futura CE-250

Hi Barb,
you need to visit the Singer website and download a manual.

Here is the link to the search page:

In the search field type "250" and click "Search" then wait for the page to build. You'll see your model there, and there will be a "Free download" box appear after a few seconds. Click this and wait a few seconds again for the file to download - it is 5MB so large.

once its displaying as a pdf file on your screen you can click the logo like a clipboard to save the file a location on your PC. If you have a printer you can print it out for future reference; maybe put into a clear page display book.

Posted on Oct 14, 2011

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It could be you need to download a new driver for the program.

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There is no update or patch with the driver separately from the corresponding communication part intergrated into main software.
If installation cannot be completed successfully it must be something that interfere into this process. There is a troubleshooting utility in Futura folder that creates a report which is supposed to be sent to support service.

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I had the same problems, what I did was I also loaded the service update version and everything is working just fine.

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I have the same problem my windows xp and Bernia emb.

I kept an older, XP laptop with paralell port just for embroidery and machine knitting software programs. Bernina, etc, never have up to date drivers unless you buy the current stuff - very poorly supported considering the costs involved.

At one point, the Hasp4 driver upgrade was posted on the bernina site and on the alladin site - 2004 o4 2005. The alladin (sp?) site still has hasp4 drivers available for download, but they are newer, and I don't know if they will work for you.

I will try and find my older hasp4 upgrade, although my searches have produced nothing so far, and I am not sure exactly what the file was called.

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Singer futura ce 250 software

Go back to:

I did this about 20 times and my still is not working. I even deleted the Clem drive, uninstalled and reinstalled.

When it dose work the embroidery is very nice, but on the whole --it is junk. But I keep trying.
Good luck. Rmissbrooks

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I too am running vista and had problems installing software ... I called singer support and they walk me through removal of futura ( you have to be sure u remove the already installed clem driver) and ALL futura... then re-install.... my machine is running fine on vista now!!!!

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So here's what I did and it worked for me. Somehow the WinDriver that is on the software is uninstalling itself and needs to be listed with the drivers for Jungo for this software to work. I installed the software when I first got the machine with no problems, then suddenly I couldn't open it and was receiving the same connection error. When you go to to install the drivers, you'll notice their screen shot shows both the CLEM driver and the WinDriver. Check your machine following their instructions to see if you have both listed under the Jungo driver. If not, go to and select the link under "Available WinDriver Toolkits" for your operating systems (I selected WinDriver USB for Windows). It asks a bunch of questions which I didn't know the answer to so I selected "other" on almost everything then entered "NA"or "?" for the other description. Select Download now and it will need to restart your computer. Once done, I looked at the device manager again and now WinDriver is listed under Jungo and CLEM and the software opens, no problems.

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