Question about Nortel Meridian M7208 Corded Phone

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My store had a huge power outage where the lines were sparking. Anyway since the power has come back on I have no ring & can not dial an extention after i dial a phone number. I have looked in the manual and see no way to reset my phones. what can i do?

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So you're saying you can dial a phone number, but when the voicemail system answers you can't dial an extension number ? If that's the case, that means your phone system reset. Generally that means all phones will have access to only line 1 and 2, and that they'll be ringing on all phones. The date would usually change to Jan. 1st 1980, but caller-ID might override that. All line programming would be set to pulse, which would be the cause of you not being able to dial an extension number a voicemail system answers. It would also mean that when you do dial a phone number it takes a while before you hear it ringing. (Because the phone system is dialing in pulse instead of tone, if you stand next to the phone system you'll probably hear it go)

... Long story short, your entire phone system needs to be reprogrammed. I suggest only doing a partial reprogramming, then unplugging the power for a few minutes and check to see if the programming stuck. If not, the battery in your system also needs to be changed.

Posted on May 20, 2011

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