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I work for a xerox agent and trying to set up one of our Multifunction devices to scan to email with at&t u-verse. I am having some difficulty.

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Have you tried calling second level service? I did one of those once and about comitted suicide.
I dont remember what we did, it was a while back, but call the service number and request second level support.
That is a tough system to work with, I groan when I see it.

Posted on May 21, 2011

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How do I set up network scanning?


Hi Kenneth,
I saw your name on a previous query.
This best ting with this one is to follow any information on the www.Xerox.com website.
Good Luck.

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Connect 6180 MFP scanner to Toshiba laptop


Press the document to be scanned on the Platen glass. Press the Scan button, an Utility will appear. Select required size and resolution. Upon scanning document, save it in compatible format and attach it to email.

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HP LaserJet 400 colorMFP M475dw + Scan to Email + Device is busy, Try again later


If I'm getting this right, your printer says "Device is busy, Try again later" when you try to Scan to Email ? Make sure your Scan to email-configuration is set up correct. Still no luck ? Leave the printer without power for 30 min. You can also try a factory reset. If nothing help, check if your printer is still under warranty HERE. If still warranty call your local HP support and ask for service.

Nov 04, 2013 | HP LaserJet Pro 400 color MFP M475dw -...

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Scan error 027-519


unable to scan doc error 027-519

Apr 19, 2013 | Xerox Phaser 3635MFP/X Multifunction...

1 Answer

How to set up to scan


You can't get it to scan straight to your email but windows can pick up your scanner and save it as a jpeg.

Go to Start --> Devices and Printers --> add a device

Hope this helps

Jan 06, 2013 | Kodak ESP 3 Multifunction Printer/ Copier/...

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How to change the time on a phaser 3635


To Set Date & Time on a Xerox 3635
Press: Machine Status (hard button)
Press: Tools (on touch screen)
Press: Device Settings (on touch screen)
Press: Set Date & Time (on touch screen)

The machine will have tabs at the top

Press: Set Date
Press: Month
Enter the Month: (Using the hard buttons)
Do the same for Day and Year
Press: Save

Press: Time
Same procedure as above setting the Date
Press Save

Turn the machine off and back on for settings to take effect.

Dec 20, 2012 | Xerox Phaser 3635MFP/X Multifunction...

1 Answer

Job failed because scan name is invalid


Hi Anonymous / Kenneth,
I assume you must have this problem sorted by now. ( 2012.)
Perhaps there's a firmware up grade you could look into?
Perhaps you must have to check this problem with your Xerox Concessionaire.
Good luck.

May 14, 2012 | Xerox Phaser 3635MFP/X Multifunction...

1 Answer

Xerox 3635mfp: On defining network scanning one needs to define the default file repository. This causes no problem but on pressing "Apply" (Via explorer interface to IP of printer) the system...


Xerox are aware of this problem and are working on a solution. I think the workaround is using capital letters for the administrator. Xerox software support should be able to help with this.

Jan 17, 2011 | Xerox Phaser 3635MFP/X Multifunction...

1 Answer

We have hosted Exchange email and I've been tasked with getting a xerox 3635mfp to scan to email. So far no luck even though I believe I've input all the correct information.


for scanning with Xerox MFP it is convenient to use MFP TWAIN Importer (http://www.scanworkssoftware.com/twainimportermfp.aspx ) It allows scanning from Xerox MFP directly to user's workstation with secure way and without any additional efforts.

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I get an SMTP error when i try to emali from my Xerox Workcentre M20i. What can i do to scan or e-mail without being directly connected to the printer via parallel port or USB?


That is not true i work as a IT Spec for the Kentucky Army National Guard and we have over 20 M20I series printers in which we have set up to scan to email. None of these printers are hooked up directly to the computer and they all have the ablity to scan to email. if you printer dose not seem to have the ability they you will probally just need to update the os. Here are the steps to get it set up.

  1. Connect the printer to the network
  2. Print a network config sheet
  3. use IE to connet to the web based interface useing the printers IP
  4. Click on the properties tab
  5. hit the little plus sign by connectivity
  6. do the same with protocols
  7. find and click on smtp server
  8. add ip address in the ip address and if your server requires athenticating type in the user name and password
  9. if for some reason the maxium message size has undefined then you will need to complete reset the printer or you will get an error it needs to have options that can be selected.
  10. now go to services
  11. then email settings
  12. select apropriate modes and the default from address
  13. if you want to set permissions to the device you can do so under user authintcation
  14. you can also set up the LAB and GAB
Note:
some web sites may not allow you to suer this function one alternitive is to set up a local smtp server on your network and create a mail box for yourself then you will just need to put your smtp server address in the instructions listed in step 8. I hope this helps.

Jan 28, 2009 | Xerox WorkCentre M20i All-In-One Laser...

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